Role: Guest Services Supervisor responsible for overseeing guest support within a conference center setting.

Key Responsibilities: Supervise guest support staff, coordinate registration and transportation, train front desk and concierge personnel, ensure high-quality service in check-in/out, guest orientation, and communication. Manage reservations, safety procedures, supplies, and inventory. Implement staff training, handle guest concerns promptly, and collaborate with departments to enhance guest experiences.

Qualifications & Skills: Positive attitude, solid work ethic, excellent communication, leadership abilities, organizational skills, and proficiency with computers. Preferably two years of hospitality or guest services supervisory experience. Must read, write, and speak English clearly. Physical demands may include lifting, standing, and walking, with possible PPE use.

Additional Info: Role involves ensuring seamless guest experiences, staff training, and adherence to safety protocols. The position offers a competitive hourly rate and benefits like medical, dental, vision, and retirement plans. Emphasizes a commitment to service excellence, teamwork, and operational efficiency.

📌 Dining Room Supervisor - Full-Time (Winnipeg)
🏢 Hader Solutions
📍 Winnipeg