Director of Lodge Operations – Fly-In Wilderness Lodge (Happy Valley-Goose Bay)

Director of Lodge Operations – Fly-In Wilderness Lodge (Happy Valley-Goose Bay)

19 Oct
|
Flowers River Lodge/Crooks Lake Lodge/Hawke River Outfitters
|
Happy Valley-Goose Bay

19 Oct

Flowers River Lodge/Crooks Lake Lodge/Hawke River Outfitters

Happy Valley-Goose Bay

Position Title: Lodge Manager

Reports To: Lodge Operations Manager

Location: Flowers River Lodge (Remote – Fly-in), Labrador

Schedule: Seasonal rotation (June–September) – Full-time, on-site

Terms: Seasonal Full-Time (Mid June to Mid-September)

Company Overview

Flowers River Lodge is a premier, fly-in Atlantic salmon fishing destination located in the remote wilderness of Labrador. Known for its crystal-clear waters, exceptional dry fly fishing, and small, intimate guest capacity, the lodge provides a high-end yet authentic wilderness experience.

We operate with a strong focus on guest experience, professionalism, and team culture, while maintaining the traditions and spirit that have defined the lodge for over a decade.

The Lodge Manager is the on-site leader of all lodge operations, responsible for delivering an exceptional guest experience while ensuring smooth coordination between all departments, including guiding, kitchen, housekeeping, and maintenance.

This is a hands-on leadership role that requires strong communication, organization, and problem-solving skills in a remote, fast-paced environment. The Lodge Manager must lead by example, maintain high hospitality standards, and create a positive, professional atmosphere for both guests and staff.

The role involves long days, full-season commitment (7 days/week while in camp), and living on-site, but offers a unique opportunity to work in one of the most beautiful and rewarding fishing environments in North America.

Key ResponsibilitiesLodge Operations & Guest Experience

- Act as the primary on-site coordinator across all departments
- Maintain a strong, visible presence with guests (dock, meals, daily interactions)
- Conduct guest orientations and ensure a smooth arrival/departure experience
- Ensure high standards of hospitality throughout all guest touchpoints




- Respond to guest needs, feedback, and issues in a timely and professional manner

Team Leadership & Staff Management

- Supervise and support guides, kitchen staff, housekeeper, and shoremen
- Lead by example in professionalism, attitude, and work ethic
- Set daily schedules, rotations, and expectations for staff
- Foster a positive, team-oriented environment in a small workforce
- Ensure staff are aligned with lodge standards and policies

Operations & Logistics

- Oversee daily lodge operations, scheduling, and flow
- Coordinate flight days, guest arrivals/departures, and communication with aviation partners
- Manage inventory, supplies, and coordinate ordering needs
- Work closely with maintenance on infrastructure and equipment needs
- Identify inefficiencies and proactively solve problems

Training & Standards

- Oversee staff training, particularly guide training programs related to:
- Safety and river knowledge
- Guest communication and service standards
- Equipment handling and responsibility
- Ensure consistency in guest experience and operational procedures

Changeover Day Leadership

- Take ownership of weekly guest changeover days
- Coordinate staff roles, guest flow, meals, and orientation
- Ensure all guests are welcomed, informed, and set up for their stay

Communication & Reporting

- Act as the primary point of contact between operations, Goose Bay staff and on-site staff
- Communicate guest concerns, operational needs,



and suggested improvements
- Provide regular updates and feedback to management

Qualifications

- Experience in a hospitality, lodge, or tourism leadership role
- Strong leadership, organizational, and problem-solving skills
- Excellent communication and interpersonal abilities
- Comfortable working in a remote, team-based environment
- Ability to manage multiple priorities and adapt to changing conditions
- Calm under pressure with a solutions-focused mindset
- Professional, reliable, and self-directed
- Boater Safety
- Eligible to work in Canada

Preferred Experience

- Experience in a remote lodge, outfitting, or fishing/hunting camp
- Understanding of guiding operations + outdoor tourism
- Experience managing small teams in high-demand environments
- Guide experience/Guide license would be ideal but not required

Role Expectations (Significant to Understand)

- This is a live-on-site position in a remote location
- Staff work 7 days per week during the season
- Days are structured but can be long and require flexibility
- The role requires being physically present, engaged, and visible throughout the day
- Success in this role comes from strong leadership, adaptability, and a positive attitude

Compensation & Perks

- Competitive seasonal salary (based on experience)
- Travel to/from lodge provided
- Room and board included
- Opportunity to work in a world-class wilderness setting
- Strong team environment and repeat seasonal opportunities

How to Apply Interested candidates are invited to submit a resume and brief cover letter outlining relevant experience to:

[email protected]

Job Types: Full-time, Fixed term contract, Seasonal

Pay: From $1,800.00 per week

Benefits

- Casual dress
- Discounted or free food

Work Location: In person

📌 Director of Lodge Operations – Fly-In Wilderness Lodge (Happy Valley-Goose Bay)
🏢 Flowers River Lodge/Crooks Lake Lodge/Hawke River Outfitters
📍 Happy Valley-Goose Bay

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: director of lodge operations – fly-in wilderness lodge (happy valley-goose bay) / happy valley-goose bay

Subscribe to this job alert:

Get the latest job offers by email for: director of lodge operations – fly-in wilderness lodge (happy valley-goose bay) / happy valley-goose bay