- As an Enterprise Account Manager, Platforms in Toronto, you will educate and lead our partners through continuous growth on the Adyen for Platforms solution.

- The focus will be on global SaaS platforms and E-Commerce marketplaces who give access to a range of merchants and individuals; so you’re not only building long lasting relationships, but also help activate new revenue streams through Adyen’s solutions beyond payments processing
- The strong partnership focus within Account Management will drive innovation, scalability and expansion to enable our partners to build a profitable payments layer into their solutions, while supporting its optimal integration into the Sales, Onboarding, Risk, Finance and Product Teams on the merchant’s side

- Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers.

Position

Adyen as a trusted partner and use data to tell compelling stories

- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts

- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts

- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones

- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Advantages

- Global exchange program

- Weekly happy hour

- Delicious healthy lunches

- Phantom share package

- Yearly trip to Amsterdam

- Paid holidays




- Work from home opportunities- Comfortable synthesizing complex data sets and using data to tell a story

- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions

- Experience working within payments, financial services, marketplaces, or SaaS platforms

- Enjoy engaging others and developing strong working relationships at all levels of management

- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results

- You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side

- Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals

- Some domestic and international travel required

- You have full professional written and verbal proficiency in English language(s) (other languages are a plus)

- This role is based out of our Toronto office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles

- You have a minimum of 5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services

- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

📌 Enterprise Account Manager (Platforms) (Toronto)
🏢 Adyen
📍 Toronto