Overview

Join our dynamic healthcare team as a Front Desk Administrator, where your energy and organizational skills will be the heartbeat of our busy medical or dental office. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach will help streamline daily operations, support clinical staff, and enhance patient experiences through excellent service and attention to detail.

Duties

- Greet patients and visitors warmly, creating a positive first impression and guiding them through check-in procedures
- Answer and direct multi-line phone systems promptly, professionally handling inquiries and appointment scheduling
- Manage electronic medical records (EMRs) using systems like Epic or Dentrix to ensure accurate and confidential documentation
- Verify patient information, insurance details, and appointment schedules with precision and efficiency
- Assist with administrative tasks such as filing, data entry, billing support, and maintaining office supplies
- Coordinate with clinical staff to facilitate smooth patient flow and timely appointment management
- Handle incoming correspondence,



including emails and faxes, ensuring all communications are properly documented and responded to

Experience

- Prior experience as a dental receptionist or medical office administrator is highly preferred, demonstrating familiarity with front desk operations in healthcare settings
- Knowledge of dental software such as Dentrix or electronic health records (EHR) systems like Epic is advantageous
- Strong understanding of medical terminology to accurately communicate with patients and staff
- Proven office experience managing multi-line phone systems and handling busy front desk environments
- Excellent organizational skills with the ability to multitask efficiently in rapid-paced settings
- Previous experience working in a healthcare environment—dental or medical—will help you excel in this role

Join us to be part of a vibrant team dedicated to delivering exceptional patient care through professionalism, efficiency, and a friendly attitude. Your contribution will be essential in creating a seamless experience for everyone who walks through our doors! Pay: $18.25-$27.47 per hour

Work Location: In person

📌 Front Desk Administrator (Surrey)
🏢 White Rock Orthopaedic u0026 Sports Physio Clinic
📍 Surrey