Are you passionate about fitness and customer service? Do you thrive in a dynamic and lively setting? Join the team at Griffins Boxing and Fitness, where we are dedicated to Changing People's Lives by Building Confidence in a Safe and Welcoming Environment. We are currently seeking a motivated and enthusiastic Front Desk Associate to join our team on a part-time basis.
Responsibilities:
- Oversee the day-to-day operations of the Club's front desk
- Provide exceptional customer service to all clients, ensuring a positive experience
- Greet and check-in members, offering assistance and answering inquiries
- Manage phone calls and emails, promptly addressing customer inquiries and resolving issues
- Maintain a clean and organized front desk area
- Collaborate with other team members to ensure smooth operations and customer satisfaction
- Assist with light cleaning duties to maintain a clean and welcoming environment
- Ok with working without a personal cell phone on shift
Qualifications:
- Previous experience in customer service or a front desk role and Wellness Living experience is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and a proactive approach to resolving issues
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Friendly and approachable demeanor with a customer-centric mindset
- Passion for health, fitness, and promoting a positive lifestyle
Working Hours may include:
- Weekdays - Daytime 9:00am-3:30 and/or Afternoon - 3:00pm-8:30pm
- Sometimes Weekends - Saturday and Sunday 9am - 2pm
- Some Friday Evenings for community events 5 times a year
These hours will be booked once hired and involves a full time schedule
Subject to change
Location
Griffins Boxing and Fitness
We appreciate all applications, but only candidates selected for an interview will be contacted.
Job Types: Permanent, full-time
Full time hours: 30-40 hours per week
Job Type: Full-time
Pay: $18.25-$25.00 per hour
Experience
- Wellness Living: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
Work Location: In person
📌 Front Desk Associate (North Vancouver)
🏢 Griffins Boxing and Fitness
📍 North Vancouver
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