Job Opportunity: Funeral Director Assistant

Company: Brampton Crematorium & Visitation Centre

Location: Brampton, Ontario

Position Type: Part-Time

Pay: CA$20.00–CA$22.00 per hour, based on experience

Work Location: In Person

About Us

Brampton Crematorium & Visitation Centre is a family-owned funeral home dedicated to providing compassionate, professional, and dignified care to the families and communities we serve.

As a growing organization, we are looking for dependable, motivated, and compassionate individuals who are interested in building a meaningful career within the funeral service profession.

We are currently seeking a Part-Time Funeral Director Assistant to support our Funeral Directors, families, and daily operations. This position is ideal for someone with strong customer-service skills, a professional attitude, and a willingness to learn and grow within the funeral industry.

Position Summary The Funeral Director Assistant plays an essential role in supporting families and ensuring funeral services are carried out smoothly, respectfully, and professionally.

This is a hands-on, customer-facing position involving funeral and visitation services, family interactions, deceased care and transfers, facility preparation, and general operational support.

The successful candidate will receive training to develop the skills and knowledge required to confidently assist with various aspects of funeral home operations.

Key Responsibilities

Funeral & Family Service Support

- Assist Funeral Directors with visitations, funeral services, memorial services, cremation services, and celebrations of life.
- Greet and direct families, guests, clergy, and visitors with professionalism, compassion, and respect.
- Prepare chapels, visitation rooms, reception areas, and other service spaces.
- Assist with coordinating, processions, parking, floral arrangements, and other funeral service logistics.
- Provide announcements and directions to guests and large groups when required.
- Support the coordination and execution of funeral services, ensuring family expectations and company standards are met.

Deceased Care & Transfers

- Assist with the dignified transfer and transportation of deceased individuals from hospitals, long-term care facilities, residences, and other locations.
- Assist Funeral Directors and team members with the movement and placement of deceased individuals and caskets.
- With appropriate training, assist with dressing and preparing deceased individuals for funeral and visitation services.
- Follow company procedures relating to identification, documentation, chain of custody, and the respectful care of deceased individuals.

Facility & Vehicle Responsibilities

- Maintain clean, organized, and professional visitation rooms, chapels, public areas,



and operational spaces.
- Assist with cleaning and preparing funeral vehicles, including hearses and transfer vehicles.
- Support general facility upkeep, including parking areas and exterior spaces when required.
- Ensure facilities and service areas are properly prepared before families and guests arrive.

Reception & Administrative Support

- Welcome families and visitors arriving at the funeral home.
- Assist Funeral Directors with service-related documentation and administrative responsibilities.
- Complete required internal forms and documentation accurately and on time.
- Communicate effectively with Funeral Directors, management, families, and other team members.

Qualifications & Skills

- High school diploma or equivalent required.
- Valid Ontario G Driver's Licence with a clean driving record required.
- Previous experience in customer service, hospitality, healthcare, or another customer-facing environment is strongly preferred.
- Strong written and verbal English communication skills.
- Ability to communicate in Punjabi, Hindi, or other languages commonly spoken within the communities we serve is considered an asset.
- Compassionate, respectful, professional, and discreet when interacting with grieving families.
- Strong interpersonal skills and the ability to communicate confidently with individuals and groups.
- Excellent attention to detail and organizational skills.
- Ability to remain calm, composed, and professional in emotionally sensitive or fast-paced situations.
- Physically capable of assisting with & handling deceased transfers, caskets, equipment, and other physical responsibilities as part of a team.
- Dependable, punctual, and accountable.
- Professional appearance and conduct.
- Comfortable working around deceased individuals.
- Ability to work independently and collaboratively within a team.
- Willingness to learn, accept feedback, and take on additional responsibilities.

Scheduling & Availability The funeral service profession operates outside traditional business hours, and our scheduling requirements are based on the needs of the families we serve. This is a part-time position, with shifts scheduled according to operational requirements and employee availability.

Candidates must be willing to work occasional evenings and weekends when required. Availability during these periods is an important consideration,



as funeral services may take place outside regular weekday hours.

Flexibility to accommodate schedule changes and occasional short-notice shifts is considered an asset.

There may be opportunities for additional hours and future advancement based on performance, availability, and organizational needs.

Career Development & Growth

At Brampton Crematorium & Visitation Centre, we believe in investing in our employees and providing opportunities for professional development.

We are looking for individuals who are interested in more than simply filling shifts. Our goal is to develop capable, knowledgeable, and compassionate team members who can take on greater responsibilities over time.

Successful Funeral Director Assistants will receive hands-on training in areas such as:

- Funeral and visitation service coordination
- Family interaction and customer service
- Deceased transfers and care
- Dressing and preparation
- Funeral documentation and procedures
- Leading and coordinating funeral services
- Funeral home operations and professional standards

For individuals who demonstrate exceptional professionalism, compassion, reliability, and a long-term commitment to the profession, opportunities may become available to pursue further education and a future career as a Licensed Funeral Director.

Serving Our Diverse Community

Brampton Crematorium & Visitation Centre proudly serves families from a wide range of cultural, religious, and linguistic backgrounds.

We value individuals who demonstrate cultural awareness, respect for different traditions, and the ability to provide compassionate service to families from all walks of life.

Additional language skills, particularly Punjabi or Hindi, are considered valuable assets but are not mandatory.

Above all, we are looking for individuals who understand the importance of empathy, professionalism, teamwork, and providing exceptional care during some of life's most difficult moments.

How to Apply

Interested candidates are encouraged to submit their resume and a brief cover letter outlining their relevant experience, availability, and interest in working within the funeral service profession.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Brampton Crematorium & Visitation Centre is an equal opportunity employer committed to maintaining an inclusive and respectful workplace.

Join our team and begin a meaningful career supporting families and communities when they need it most.

Note: Only candidates selected for an interview will be contacted. Brampton Crematorium and Visitation Centre is an equal prospect employer.

Pay: $18.00-$22.00 per hour

Licence/Certification

- Class G Licence (required)

Work Location: In person

📌 Funeral Director Assistant (Brampton)
🏢 Brampton Crematorium & visitation Centre
📍 Brampton