Overview

We are seeking a agile and customer-focused Furniture Sales Associate to join our retail team. In this role, you will be responsible for assisting customers in selecting high-quality furniture pieces that meet their needs and preferences. Your expertise will help create a welcoming shopping environment, provide detailed product demonstrations, and ensure an exceptional customer experience.

This position offers an excellent opportunity for individuals with a passion for sales, interior design, and customer service to thrive in a fast-paced retail setting.

Duties

- Engage with customers to understand their furniture needs and preferences through active listening and effective communication.
- Conduct comprehensive product demonstrations, highlighting features, benefits, and design options to facilitate informed purchasing decisions.
- Assist customers in selecting appropriate furniture pieces, considering space planning, style, and budget.
- Manage point-of-sale transactions accurately using POS systems, including cash handling and processing credit card payments.
- Upsell complementary products and accessories to enhance customer satisfaction and increase sales.
- Maintain organized merchandise displays and ensure the showroom is clean, inviting, and well-stocked.
- Provide excellent customer service by addressing inquiries promptly via phone or in person, demonstrating professionalism and courtesy.
- Support merchandising efforts by organizing products according to company standards and seasonal promotions.




- Collaborate with team members to meet sales targets and improve overall store performance.
- Stay informed about new product arrivals, technological features of furniture items, and industry trends to assist customers effectively.

Requirements

- Previous experience in retail sales, preferably within furniture or home furnishings sectors; technical sales experience is a plus.
- Strong communication skills in English; bilingual abilities are highly desirable to serve diverse clientele.
- Demonstrated ability to conduct product demos confidently and persuasively.
- Knowledge of merchandising principles, POS systems, cash handling procedures, and cashiering operations.
- Basic math skills for calculating prices, discounts, and payment totals accurately.
- Excellent organizational skills with the ability to manage time effectively in a busy environment.
- Customer service orientation with professional phone etiquette and interpersonal skills.
- Ability to upsell products tactfully while maintaining a positive shopping experience.
- Multilingual capabilities are advantageous for engaging with a diverse customer base.
- Familiarity with technology sales or technical products enhances the ability to explain features effectively.

If you are energetic, detail-oriented, and eager to contribute to a vibrant retail environment through exceptional sales performance and outstanding customer service, we encourage you to apply today. Join us in helping customers transform their spaces with quality furniture solutions. Pay: $35,000.00-$100,000.00 per year

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Furniture Sales Associate (Guelph)
🏢 Frederick's Furniture Gallery
📍 Guelph