Job Title: General Manager

Department: Administration / Operations

Reports To: IPE Board of Directors (thru President)

Location: IPE Office (Armstrong, BC) This is a hybrid role requiring in person attendance at IPE Office minimum 4 days per week.

Employment Status: Full-time Salaried Management.

Hours: Monday-Friday minimum 40 hours per week.

Date Revised: September 2026

Position Overview The Armstrong Interior Provincial Exhibition & Stampede (IPE) is one of Canada’s oldest and largest agricultural fairs. Each Labour Day Weekend, the five day fair draws tens of thousands of visitors and includes the Canadian Professional Rodeo Association (CPRA) Season Finale rodeo. The IPE is a registered not for profit society governed by an elected volunteer Board of Directors.

The General Manager is an experienced operational leader responsible for managing IPE staff, overseeing operations, and planning for the Interior Provincial Exhibition (IPE). This role includes a high level of responsibility and can be very demanding at times.

The General

Manager will work under the supervision of the IPE President and be expected to work closely with the IPE Executive Board. This role focuses on balancing autonomous relationship management with the need for collaboration with directors, staff, volunteers, community stakeholders, sponsors, vendors and patrons. The GM is responsible, in collaboration with the Executive Board, for preparing the annual budget and being a responsible steward of financial resources.

Key Duties & Responsibilities

IPE Event Planning, Preparation and Execution

- Manage relationships with key stakeholders, contractors, sponsors and directors
- Bring all expenditure recommendations and contract proposals in excess of $3,000 to the Board for approval
- Attend all Board and Committee Meetings
- Support division Directors in their preparations for the fair

· Act as a liaison with the city of Armstrong, Township of Spallumcheen, Parks and Recreation commission as well as regional, provincial and federal government officials; · Oversee sponsorship sales, public relations and budgeted marketing initiatives

· Serve on and assist all standing committees

· Prepare reports and correspondence on behalf of the organization/board

· Carry out special projects, studies and assignments as directed by the President

· Preparing grant applications

· Reviewing scholarships

· Other duties as required and instructed.

Employee Relations & Performance Management

- Consult and update board leadership through HR Committee on a broad range of HR issues, including absenteeism, conflict resolution, terminations, return-to-work accommodations, and performance management.
- Recruit, hire,



and supervise all staff whose positions have been approved in advance by the HR Committee and/or the Executive Board
- In collaboration with the HR Committee, administer corrective action policies, providing guidance to employees and leading conversations to ensure fair and consistent application of IPE policies
- Conduct exit interviews and analyze turnover data to recommend retention strategies.
- Ensure that BC Employment Standards and IPE Policies are followed at all times by all staff
- Conduct annual performance reviews for all staff and report to HR Committee
- Facilitate the New Hire Orientation program, ensuring all staff receive training on:
- Code of Ethics & Conduct.
- Cultural Safety.
- Emergency Procedures

Compliance, Policy & Administration

- Legislation: Monitor changes in BC Labour Laws and update the Employee Handbook annually or as required.
- Records Management: Maintain digital and physical personnel files ensuring they meet IPE/BC Employment Standards. Maintain all IPE files, correspondence, and reports on secure shared drive
- Payroll Support: Verify timesheets, overtime, and statutory holiday pay calculations before submission to Finance/Payroll.

Benefits Administration & Total Rewards

- Plan Administrator: Act as the primary Plan Administrator for the organization’s Group Health, Dental, and Extended Health benefits programs.
- Lifecycle Management: Manage all benefit enrollments for new hires, process life status changes (e.g., adding dependents), and ensure timely termination of coverage for departing employees to prevent overpayment.
- Disability Management: Manage Short-Term (STD) and Long-Term Disability (LTD) claims (non-occupational). Coordinate with insurance case managers and medical professionals to facilitate adjudication and eventual return-to-work plans.
- Coordination of Benefits: Assist staff in understanding how the company plan integrates with other coverage, including provincial plans or First Nations Health Authority (FNHA) advantages, to maximize their coverage.
- Wellness & EAP: Promote the Employee Assistance Program (EAP) and mental health resources to staff, ensuring the team knows how to access counseling and support services confidentially.

Health, Safety & Disability Management

- Chair or participate in the Occupational Health & Safety Committee, if applicable
- Manage all WorkSafeBC claims (Form 7s), acting as the employer representative for case management and appeals.
- Develop and oversee Return-to-Work (RTW)



plans for employees returning from medical or stress leave.
- Ensure compliance with communicable disease prevention plans and staff immunization records.

Qualifications Education & Certification:

- Minimum High School Diploma
- Degree or Diploma in Business Administration preferred
- Non-Profit Leadership Certificate/Training preferred
- Training in and/or knowledge of board governance and Roberts Rules of Order

Experience:

- Minimum 3–5 years in a leadership role at a not-for-profit organization.
- Preferred minimum 2 years of direct experience managing a team of employees incl. hiring, performance management, administering group benefits plans, delegating and training
- Experience managing WorkSafeBC claims

Technical Skills:

- Proficiency with MS Office (Word, Excel, Outlook, PowerPoint, Teams)
- Skilled at public speaking and presenting
- Strong knowledge of the BC Employment Standards Act and Human Rights Code.

Working Conditions

- Physical Environment: Office setting and field work on the IPE property and fair grounds
- Travel: Periodic travel to represent IPE at events across Western Canada. Valid Class 5 Driver’s License and reliable vehicle required.
- Hours of Work: Standard business hours (Monday–Friday). However, must be available via phone for urgent emergencies (e.g., critical incidents) outside of standard hours. This role may require substantial overtime leading up to, and during, the IPE Event each year.

Key Role Considerations 1. Position

This role may be filled on a temporary contract basis.

2. Problem-Solving & Judgment The General Manager at the IPE is a demanding, fast-paced role that requires the candidate to manage concurrent demands while carefully planning for a successful fair. Working closely with a volunteer Board of Directors comes with unique challenges. The ability to manage different personalities, varying skillsets, and competing interests is a valuable asset.

3. Relationships & Influence The GM is a valuable resource for the Board of Directors who relies heavily on your advice and recommendations. Building and maintaining strong, trusting relationships with all stakeholders from board, community, staff, volunteers, and patrons of the workforce is essential. The GM will work very closely with the Board President and be expected to receive significant oversight particularly during the initial contract period.

Pay: $85,000.00-$105,000.00 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Ability to commute/relocate:
- Armstrong, BC: reliably commute or plan to relocate before starting work (required)

Experience:
- Non-profit leadership: 3 years (preferred)

Language:
- English (required)

Work Location: In person

📌 General Manager (Armstrong)
🏢 Armstrong Interior Provincial Exhibition u0026 Stampede
📍 Armstrong