Position Overview

DoubleTree by Hilton Edmonton Downtown is seeking a results‑driven Sales Manager to support overall hotel revenue growth through proactive sales efforts, relationship building, and market development. This role is responsible for driving business across multiple segments, including corporate, group, and local markets, while delivering exceptional service aligned with Hilton brand standards.

The Sales Manager will focus on identifying new business opportunities, maintaining strong client relationships, and contributing to the hotel’s overall sales strategy. This position requires a dynamic communicator, solid organizational skills, and the ability to balance proactive business development with account management.

Key Responsibilities

Sales & Revenue Growth

- Develop and implement sales strategies to achieve revenue targets across corporate, group, and transient segments
- Identify and pursue current business opportunities through proactive outreach, networking, and market research
- Conduct regular sales calls, site visits, and client meetings to generate leads and build relationships
- Negotiate rates, contracts, and agreements to maximize profitability while meeting client needs

Business Development





- Prospect new accounts through cold calls, referrals, local events, and industry connections
- Monitor market trends and competitor activity to identify opportunities and adjust strategies accordingly
- Prepare customized proposals, presentations, and contracts

Account Management & Reporting

- Maintain accurate client data, call activity, and performance tracking using Delphi, ONQ, PEP, or other Hilton sales platforms.
- Participate in Hilton‑standard reporting: weekly call plans, activity reports, and rolling monthly action plans.
- Provide client updates, revenue forecasts, and commercial strategy recommendations to the General Manager.

Cross‑Department Collaboration

- Work closely with Front Office, Revenue Management, and Operations to ensure seamless delivery of corporate guest expectations.
- Mentor and support sales team members by sharing best practices and account management techniques.

Job Types: Full-time, Permanent

Benefits

- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Experience:
- Hotel Sales : 1 year (required)
- Hilton : 1 year (required)

Work Location: In person

📌 Hotel Sales Manager (Edmonton)
🏢 DoubleTree by Hilton Edmonton Downtown
📍 Edmonton