Passion Drives Performance. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.

In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest's portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment.

A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada's largest independently-owned and operated hotel portfolio.

THE HOTEL: The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection Exactly Like Nothing Else For over a century, The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection has welcomed travelers to an exquisite stay in New Brunswick.

Featuring 233 luxury Guestrooms, five dining outlets, an award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime hospitality. Under the stewardship of InnVest, Canada's largest owner & operator of hotels, significant investments are currently underway including a thoughtful reimagining of all Guestrooms, restaurants & public spaces as well as the construction of a new Nordic Spa,



supporting our year-round offerings. Since 1889, The Algonquin has led the way for Canadian resort innovation - join us as we embark on our second century of authentic Maritimes hospitality.

ACTIVITIES: The duties and responsibilities for the Food and Beverage Operations Manager include, but are not limited to the following: Managing Day-to-Day Operations Assists in the ordering of F&B; supplies, cleaning supplies and uniforms. Supervises daily Food and Beverage (F&B;) shift operation and ensures compliance with all F&B; policies, standards and procedures. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

Verifies that all team members/supervisors understand the brand standards. Assists with maintaing the operating budget, and verifies that standards and legal obligations are followed. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.

Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.



Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, verifies that the quality, standards and meeting the expectations of the customers on a daily basis. Reviews guest services surveys and guest satisfaction result with employees. Responds in a timely manner to customer service department request.

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Performs hourly job function if necessary.

Comprehends budgets, operating statements and payroll progress report. Performs other duties, as assigned, to meet business needs.

Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Have a passion for providing great customer service.

Able to work a adaptable schedule. Must be friendly and committed to a high level of guest service. Proficiency in Microsoft Office (Excel/Word/Outlook) and Micros P.Previous payroll or timesheet experience (asset).

Valid Certifications Smart

Serve. Food Handlers.

📌 Hotel Operations Supervisor (Food & Beverage) (Prince Edward Island)
🏢 Algonquin Resort
📍 Prince Edward Island