Riverdale Immigrant Women’s Centre (RIWC) is a community-based registered charity with a mission to empower equity-deserving groups and create flourishing communities by mobilizing resources and supports at the local and systemic levels. RIWC provides a community-centered environment that recognizes Indigenous and 2SLGBTQ+ rights, confronts racism, and welcomes all people.

RIWC's core programs and services include the following:

● Integrated Employment Services (IES)

● Financial Empowerment (FE) and Digital Literacy

● Violence Against Women and Children (VAW)

Overview:

The Housing Support Administrator will identify housing resources and provide housing support to clients from all RIWC programs. This position works closely with program staff and reports to senior management.

Key Responsibilities:

Housing Support:

● Provide housing support to clients enrolled in all RIWC programs, including o Private rental searches o Coaching about contacting landlords, viewing units, and signing leases o Working with RIWC /VAW staff to help clients apply for housing through MyHousingTO for SPP status o Delivering workshops about renters’ rights and housing and human rights o Referring clients to other housing supports

General:

● Write a monthly program report

● Maintain case notes and client files

● Other duties as assigned

Qualifications:

● Expertise with housing support services.

● Knowledge of the Residential Tenancies Act, the Landlord and Tenant Board, and City of Toronto housing programs, including the Special Priority Program.





● Demonstrated experience working with marginalized groups facing complex barriers (e.g., racialized communities, low-income individuals, newcomers, refugees). Lived experience is an asset.

● Proficiency in English required. Other languages are considered an asset.

● Excellent written and verbal communication.

● Excellent problem-solving and mediation skills.

● Deep understanding of trauma-informed approach and issues.

● Solid understanding of confidentiality and other skilled codes of conduct (criminal reference check is required).

● Advanced computer skills in Google Workspace and Microsoft Office (Word, Excel, PowerPoint).

● Proficiency with the use of virtual meeting platforms, including Google Hangouts, Zoom, and Microsoft Teams.

This is a remote position that may require occasional in-person work.

Salary: $28.00 per hour

Hours: Up to 14 hours per week

How to Apply:

Please send a detailed cover letter and resume to [email protected].

We thank you for your interest in the position. Only those shortlisted will be contacted.

RIWC is committed to equity, diversity, and accessibility and welcomes applications from Black, Indigenous, and people of colour, people who identify as 2SLGBTQ+, women, and persons with disabilities.

Please let us know if you require accommodation for the recruitment process and we will work with you to meet your needs.

Pay: $28.00 per hour

Expected hours: No more than 14.0 per week

Work Location: Hybrid remote in Toronto, ON M4L 1Z1

📌 Housing Support Administrator (Toronto)
🏢 Riverdale Immigrant Women's Centre
📍 Toronto