The Organization: Shalom Manor & Gardens is a faith-based, non-profit organization that is home to 144 residents living in long-term care and 36 assisted living suites in Grimsby.

Faithstone Manor & Gardens will be the second community of Shalom. It will be located in Hamilton and is expected to open in Spring/Summer 2027. It will include 188 long-term care beds (Faithstone Manor), 72 assisted living suites (Faithstone Gardens), a robust Village Centre and a daycare to open in Spring/Summer 2028.

Our vision is to provide a Christ-centered journey in a loving community.

The Opportunity: Reporting to the Administrator, the Manager of Environmental Services (MES) is part of the interdisciplinary senior leadership team and is responsible for the leadership and management of the Environmental Services departments in accordance with the Mission, Vision and Values of the Home, Resident Bill of Rights, applicable legislation and regulations, corporate policies and procedures and the collective agreement.

As a key member of the leadership team, the Manager of Environmental Services will plan an integral role in both the pre-opening preparations and ongoing operations of Faithstone Manor and Gardens. This includes establishing operational systems, operationalizing Shalom policies and procedures and creating service standards for housekeeping, laundry and maintenance. The MES will be instrumental in preparing the home for occupancy including equipment and supply procurement and contracts, staff recruitment and training and ensuring operational readiness.

This is a full-time permanent position with a start date in late Fall 2026. Upon opening of the home in 2027, the MES will be based full-time at the Hamilton location (1411 Upper Wellington Street). During the pre-opening and occupancy ramp-up phases, work will be shared between the Hamilton development site and our existing Grimsby home, with the balance evolving as the project progresses toward opening.

Key Responsibilities:

- Contribute to the development and execution of the organization’s strategic and operational plans, ensuring a focus on delivering exceptional resident care and support.
- Champion a holistic,



high-quality approach to resident services that aligns with Shalom’s Mission, Vision, Values, and the Resident Bill of Rights.
- Oversee facility, laundry, and housekeeping operations to ensure services consistently meet resident needs and satisfaction standards.
- Support setting up master schedules for the housekeeping, laundry, and maintenance departments and provide ongoing scheduling support with the Scheduling team.
- Plan, direct, and coordinate all activities related to the effective operation of maintenance, laundry, housekeeping, and facility management.
- Ensure compliance with health and safety regulations; proactively manage and mitigate risk issues within the Environmental Services department.
- Collaborate on the development, implementation, and maintenance of departmental policies and procedures, and contribute to whole Home policies and procedures.
- Actively participate as a key member of the leadership team, contributing an environmental services perspective to organizational processes, quality improvement initiatives, and risk management programs.
- Promote practices consistent with the principles of not-for-profit health care delivery.
- Foster a culture of continuous learning and career development among all Environmental Services staff.
- Provide leadership and day-to-day supervision to maintenance, housekeeping, and laundry staff in accordance with legislation, best practices, corporate policies, and collective agreements.
- Lead staff education and training on all Environmental Services–related topics.
- Develop and manage annual operating budgets for the laundry, housekeeping, maintenance, and facility departments.
- Prepare and oversee capital budgets related to maintenance, housekeeping, laundry, and facility operations.
- Ensure fiscal responsibility and cost-effectiveness across all Environmental Services departments.




- Manage and evaluate all service contracts related to laundry, housekeeping, maintenance, and facility operations.

Required Qualifications/Experience: · A post-secondary diploma or related postsecondary credentials

· A minimum of 2 years of related supervisory or managerial experience in a health care setting

· Demonstrated knowledge of evidence-based best practices and prevailing practices related to housekeeping, laundry and maintenance, as applicable

· Demonstrated proficiency in operation and use of a computer, related technologies and software required for the role

· Ability to work both independently (self-directed and motivated) and as part of a team

· Demonstrated problem-solving skills and ability to address conflict positively

· Knowledge of applicable legislation and regulations, particularly the Fixing Long-Term Care Act, 2021, Retirement Homes Act and Occupational Health and Safety Act

· Previous experience working with the elderly preferred

· The ability to communicate in Dutch is a definite asset

· Vulnerable Sector Police Check completed within the last 6 months

· TB Test completed within the last year The Offer:

This position includes-

· Salary range of $75,000-$85,000, based on education and experience

· Benefits, including extended health care, dental care, vision and life insurance

· RRSP match

· Paid time off, including vacation, sick time and float days

Faithstone Manor and Gardens welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest. Only those selected for an interview will be contacted.

#SMHP

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:
- Hamilton, ON L9A 3S8: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Did you include a cover letter?

Experience:
- managerial health care: 2 years (required)

Work Location: In person

📌 Manager of Environmental Services (Canada)
🏢 Shalom Manor
📍 Canada