Medical Administrative Assistant – Patient Services

Pay: CA$21–$27 per hour

Job Type: Full-time

Job Overview

Join our healthcare team as a Medical Administrative Assistant – Patient Services, where your organizational skills, professionalism, and friendly approach will help create a positive patient experience. In this role, you will support daily clinic operations, assist with appointment coordination, maintain accurate records, and provide courteous service to patients and healthcare professionals.

This is an excellent chance for a motivated and detail-oriented individual who enjoys helping people, communicating with others, and keeping administrative tasks organized in a professional healthcare environment.

Responsibilities

- Welcome patients and visitors warmly and provide professional front-desk assistance.
- Answer incoming phone calls, respond to general inquiries, and direct messages appropriately.
- Schedule appointments, confirm visits, and coordinate appointment calendars.
- Assist with patient registration, intake forms, referrals, and routine documentation.
- Maintain accurate electronic patient records and protect confidential information.
- Support billing procedures, payment processing, and insurance verification as required.
- Manage emails, correspondence, scanning, filing, and other administrative duties.
- Prepare and organize patient documents for healthcare providers.
- Coordinate with clinical and administrative team members to support smooth daily operations.
- Maintain an organized, professional, and welcoming clinic environment.

Qualifications
- Strong communication, customer service, and organizational skills.
- Basic computer skills, including email and Microsoft Office applications.
- Excellent attention to detail and the ability to manage multiple tasks.
- Professional attitude,



reliability, and respect for patient confidentiality.
- Ability to communicate courteously with patients, visitors, and healthcare professionals.
- Previous medical office, dental reception, or administrative experience is an asset.
- Familiarity with electronic medical record systems and medical terminology is beneficial.
- Willingness to learn clinic procedures and administrative systems.

Skills and Experience Candidates should demonstrate a positive attitude, a willingness to learn, and the ability to work effectively in a busy healthcare environment. Experience with appointment scheduling, electronic records, telephone systems, billing support, or patient services is beneficial but may not be essential for a suitable entry-level candidate.

What We Offer

- Competitive hourly compensation based on the position and qualifications.
- An opportunity to develop healthcare administration and patient service skills.
- A professional and supportive working environment.
- Opportunities to gain experience in clinic operations and administrative support.
- Training and guidance where available.

Compensation and Employment Hourly Pay: CA$21–$27 per hour, based on experience and qualifications.

Employment Type: Full-time

Work Location: Toronto, Ontario.

How to Apply

Interested candidates who are organized, dependable, and passionate about providing excellent service are encouraged to apply. Please submit your resume highlighting relevant administrative, customer service, or healthcare experience.

We look forward to welcoming a motivated team member who can contribute to an efficient, professional, and patient-focused environment.

Pay: $21.00-$27.00 per hour

Expected hours: 42.0 per week

Benefits

- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Medical Administrative Assistant – Patient Services (Toronto)
🏢 Adelaide Health Clinic
📍 Toronto