Disera Medical Centre is a well-established, high-volume family medicine and walk-in clinic in Thornhill, ON, seeking an experienced Medical Office Assistant (MOA) to join our healthcare team.

This is not an entry-level position. This is a very fast-paced environment that requires a high level of attention and critical thinking, as every situation can be unique. The candidate must be able to work under pressure, multitask, and make sound decisions quickly. A minimum of 2 years of experience as an MOA in a medical clinic is required.

Responsibilities:

- Greet patients, manage check-in and appointment flow
- Schedule, reschedule, and confirm appointments using ACCURO EMR
- Handle phones, voicemail, triage calls, and faxes
- Process referrals and specialist bookings
- Assist with uninsured services (e.g., block fees, forms, billing)
- Maintain accurate patient records and support physicians as needed

Requirements (must have):

- Minimum 2 years of experience as an MOA in a medical clinic (placements and volunteer work do not count toward this)
- Proficient in ACCURO EMR
- Proven ability to work in a high-volume clinic, multitask, and make quick, independent decisions
- Strong communication skills in English (written & spoken)




- Professional and reliable, with strong attention to detail

Assets:

- Russian or Ukrainian language skills are a robust asset
- Experience in a family medicine or walk-in clinic setting

Schedule:

- Full-time: Monday to Friday + 1–2 scheduled weekends
- Clinic is open 7 days/week, 9AM–8PM

To apply: Submit your resume and a brief cover letter to [email protected]. Applications without the required experience will not be reviewed.

We thank all applicants for their interest. Only selected candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Benefits: Company events, On-site parking, Paid time off

Work Location: In person

Pay: $18.00-$22.00 per hour

Expected hours: 33.0 – 40.0 per week

Benefits

- On-site parking
- Paid time off

Application question(s):
- How many years of paid MOA experience do you have in a medical clinic?
- How many years have you used ACCURO EMR?
- A patient is upset at the front desk, phone is ringing, and a physician needs a referral sent urgently. What do you do first, and why?

Work Location: In person

📌 Medical Office Assistant (MOA) – Experienced Only (Thornhill)
🏢 Disera Medical
📍 Thornhill