Enhance member and client satisfaction as a full-time Advisory Agent with Desjardins. Offer personalized solutions and promote our cooperative values while ensuring smooth financial transactions.

As a Member and Client Experience Advisory Agent, you will play a crucial role in supporting members and clients with their banking needs. This position requires at least two years of relevant experience, a high school diploma, and fluency in French. You will actively promote Desjardins products, address customer queries, and ensure adherence to compliance and security standards.

Key Responsibilities

- Support members with digital solution guidance and banking services
- Address client needs and provide tailored financial solutions




- Promote Desjardins products and referral services
- Ensure compliance with security and risk management rules
- Assist clients encountering fraud or transaction issues

Requirements:
- High school diploma in a related field
- Minimum of two years of relevant experience
- Fluency in French
- Knowledge of Desjardins products and local services
- Customer-focused with robust communication skills

Bring your expertise in financial services and technology to enrich the member experience at Desjardins.

📌 Member Experience Advisory Agent at Desjardins (Laval)
🏢 Desjardins Group
📍 Laval