Required Skills

6-10 years of hands-on NOC experience supporting enterprise networks. Strong expertise in Routing & Switching technologies. Experience with Cisco networking technologies, including Meraki SD-WAN. Knowledge of DNS, DHCP, and IP Address Management (IPAM). Strong troubleshooting, analytical, and communication skills. Ability to manage multiple priorities in a fast-paced workplace. Willingness to work in a 24x7 shift-based support model.

Preferred

Skills

Hands-on experience with Cisco Meraki environments. Exposure to Data Center networking technologies. Familiarity with network monitoring, alerting, and ticketing tools. Cisco CCNA certification. Knowledge of SD-WAN technologies.

Key Responsibilities

Provide L2/L3 support for enterprise network environments in a NOC setting. Troubleshoot routing, switching, and Layer 1/Layer 2 network issues. Support and maintain Cisco routers, switches, wireless controllers (WLCs), firewalls, and Meraki SD-WAN solutions.

Monitor network performance, manage incidents, escalations, and coordinate with ISPs/vendors. Ensure timely resolution of network outages and service disruptions. Collaborate with cross-functional teams and provide technical support to end users."

📌 Network Administrator (Calgary)
🏢 J M Group
📍 Calgary