The primary focus of this position is to build strong relationships with our existing customers, particularly wholesale counter sales teams, while identifying opportunities to grow sales and expand our market presence throughout Northern BC.

This is a field-based role suited to someone who enjoys being on the road, meeting customers face-to-face, and developing lasting relationships. Success in this position will come from consistent customer visits, product knowledge, follow-up, and a commitment to making Pro West Sales a trusted partner for our customers.

The successful candidate will be responsible for maintaining regular contact with mechanical and plumbing wholesalers, visiting branches throughout the territory, supporting counter staff, and identifying opportunities to increase product awareness and sales.

Key Responsibilities Customer Relationship Management

- Develop and maintain solid relationships with wholesale customers, branch managers, and counter sales representatives throughout Northern BC .
- Regularly visit customer branches to build rapport, provide support, and strengthen relationships with counter sales teams.
- Establish a consistent schedule of customer visits to ensure our accounts receive regular attention and support.
- Become a familiar and trusted face at customer locations.
- Maintain regular communication with key accounts and follow up on customer needs, questions, and opportunities.

Sales Growth and Business Development
- Identify opportunities to increase sales across existing accounts and develop new business within the territory.
- Promote Pro West Sales' mechanical, plumbing, HVAC, hydronics, and related product lines.
- Work with counter staff to increase product awareness, confidence, and familiarity with the products we represent.
- Identify opportunities to introduce current products, increase product penetration,



and grow market share.
- Monitor market activity and identify potential new customers and business opportunities.
- Support sales initiatives, promotions, and product launches.

Product Training and Customer Support
- Provide product training and information to counter sales teams, helping them better understand and recommend our products.
- Conduct branch presentations, product demonstrations, and training sessions as required.
- Assist customers with product questions and coordinate technical support when needed.
- Work closely with Pro West Sales' internal team and manufacturer partners to ensure customers receive timely and effective support.

Territory Management
- Plan and execute regular travel throughout Northern BC to ensure appropriate coverage of assigned accounts.
- Develop an effective territory sales plan that prioritizes customer visits, account growth, and new business opportunities.
- Maintain accurate records of customer visits, sales opportunities, and follow-up activities.
- Provide regular updates on territory performance, customer feedback, competitive activity, and market opportunities.
- Manage travel efficiently while maintaining consistent and meaningful customer contact.

Qualifications and Experience
- Experience in outside sales, preferably within the mechanical, plumbing, HVAC, hydronics, or building products industries.
- Knowledge of mechanical and plumbing wholesale distribution is considered a strong asset.




- Experience working with wholesale counter sales teams, branch managers, and contractors is an advantage.
- Strong interpersonal and communication skills, with the ability to build lasting business relationships.
- A self-motivated, organized individual who can manage a large territory independently.
- Solid customer service skills and a proactive approach to sales.
- Willingness and ability to travel extensively throughout Northern BC.
- Valid driver's licence and a clean driving record.
- Proficiency with Microsoft Office and CRM or sales reporting tools is an asset.

What We're Looking For We are looking for someone who understands that successful outside sales is about more than making phone calls and processing orders. It's about showing up, building relationships, and becoming a valued resource for our customers.

The ideal candidate will

- Based in Kelowna or surrounding area
- Understand the importance of developing relationships with counter sales staff, who play an important role in product selection and recommendations.
- Take ownership of their territory and consistently look for ways to grow the business.
- Be comfortable working independently while remaining connected to the Pro West Sales team.
- Bring a positive, professional, and approachable attitude to every customer interaction.
- Recognize that consistent customer visits, product knowledge, and follow-through are essential to long-term success.

Compensation and Benefits
- Competitive compensation based on experience.
- Vehicle allowance
- Business travel expenses covered in accordance with company policy.
- Medical and Dental

Job Type: Full-time Pay: $65,000.00-$80,000.00 per year

Benefits

- Dental care
- Extended health care

Work Location: On the road

📌 Outside Sales Representative (Okanagan Lake)
🏢 Pro West Sales
📍 Okanagan Lake