Who you are

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry

- 5-8+ years of experience selling OEM, ISV, or direct enterprise software or enterprise SaaS solutions in large, complex environments
- A proven track record of driving strategic GTM conversations

- Ability to maintain a high level of planning and productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment

- Passion for partnering inside and outside of the organization with a proven track record of consistent overachievement of quota and revenue goals while establishing and maintaining partner satisfaction

- Strong technical aptitude
- Ability to sell to C-Level and across Product and IT organizations

- Excellent interpersonal, communication, and leadership skills

- Ability to develop business use cases & requirements, while creating and managing strategic alliances

- Ability to sell both bundling an application and deployment of a platform

- Deep analytical skills enabling comprehension and synthesis of complex business and technical issues

What the job involves

- We are looking for an individual who will help to define ServiceNow’s strategic partner ecosystem
- The individual will identify, recommend, build,



and execute strategic partnerships with ISVs that build apps and integrated offerings for sale and distribution through the ServiceNow Store

- This individual will develop partnerships that provide ServiceNow a competitive advantage in the market by delivering expanded value to our end-customers
- The ServiceNow Store team is instrumental in driving partner revenue as well as in influencing higher retention and expansion of ServiceNow ‘s homegrown solutions
- The ideal candidate will need to have at least 5-8+ years of experience managing technology partnerships

- This candidate will be a trusted advisor for our OEM and ISV partnerships and will be focusing on driving a successful GTM business strategy for each partnership they manage and will be measured by partner NNACV

- Conduct strategic GTM business plans with all ISV Partnerships, including technical innovation, sales, marketing, business goals and forecasting

- Generate incremental revenue in existing ISVs and in recent ISV markets

- Develop partner go-to-market strategy: sales enablement, marketing, and forecast planning

- Achieve quarterly and annual NNACV revenue targets

- Drive strategic enterprise-wide OEM transactions

- Manage partner engagement via QBRs, executive check-ins, etc

- Work strategically, cross-functionally with BUs, sales, marketing, operations, legal, solution consulting, and product teams to execute against ISV partner and organizational goals

- Evangelize the ServiceNow Technology Partnership Program

Benefits

- Generous family leave

- Matched donations

- Annual learning stipends

- Flexible PTO

- Competitive retirement plan

- Paid volunteer time

📌 Partner Manager (Canada)
🏢 ServiceNow
📍 Canada