Deliver outstanding service as a Patient Experience Coordinator with Mayfair in Phillips Park. Help patients feel at ease while performing administrative tasks and managing appointments seamlessly.
In this full-time role, you will be instrumental in ensuring every patient feels welcomed and informed. With a focus on exceptional customer service, you will handle call center duties and scheduling while developing in-depth knowledge of Mayfair's imaging services. Your attention to detail and commitment to patient care will make you an asset to our dedicated team.
Key Responsibilities
- Greet and assist patients with appointment scheduling
- Administer and process patient information confidentially
- Schedule imaging examinations per departmental protocols
- Proofread scheduled appointments and reports accurately
- Support improvement projects for service delivery
Requirements:
- Minimum 1 year of customer service experience
- Certification as Medical Office Assistant or relevant field
- Robust phone etiquette and positive demeanor
- Proficiency in Microsoft Office applications
- Fluency in a second language is a plus
Enhance the patient experience with your compassionate service and organizational skills at Mayfair.