Description

JOB SUMMARY:

- Utilizes a medical case management model to assess, coordinate, and support employees throughout their work absences due to occupational and non-occupational illness or injury in a safe and timely manner. This includes early intervention, service coordination, referrals, management of long-term disability and WorkSafe BC cases, evaluation of treatment plans, and oversight of rehabilitation programs to implement cost-effective strategies that minimize absenteeism and facilitate early return-to-work or stay at work.
- Maintains a high level of support for employees participating in disability management through frequent communication and collaboration with the employee and their care providers in developing goals and objectives compatible to the employee’s disability, monitoring progress, communicating and collaborating with managers and union representatives.
- Promotes best practices in disability management through communication, provision of expert advice and training of employees, managers, union representatives, HR Advisors and others, as appropriate.
- Maintains full medical confidentiality within the scope of VCH’s Policy and Freedom and Protection of Privacy Act (FOIPPA).
- Follows established guidelines and standards of practice.
- Assesses employees’ fitness for work based on bona fide medical and functional information.
- In collaboration with the employee and their care provider(s), develop individualized plans that facilitate return to work or stay at work within their functional abilities.
- Maintains current knowledge in the field of disability management through the review of literature as well as liaising with appropriate qualified groups.
- Maintains accurate and up to date records of all employees enrolled in the disability management program.
- Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
- Performs other related duties as assigned.

QUALIFICATIONS:

Qualifications





Bachelor’s Degree in a health discipline such as Kinesiology, Psychology or Disability Management plus five (5) years recent related experience in a unionized health care environment, or an equivalent combination of education, training and experience.

Disability Management certificate (National Institute of Disability Management and Research (not required but an asset).

ROLE SPECIFIC EXPERTISE

- Demonstrated and working knowledge of disability management principles and practice
- Working knowledge of relevant regulations and legislation including WSBC, Human Rights, FOIPPA and application of collective agreements.
- Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
- Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
- Ability to effectively manage and maintain positive working relationships within a unionized environment.
- Ability to communicate effectively both verbally and in writing.
- Ability to effectively negotiate and influence.
- Ability to strategically analyse and problem solve.
- Ability to work independently and as a team player.
- Ability to work and adapt within an environment subject to continuously changing priorities.
- Proficient current computer literacy including Excel, Power Point, Word
- Physical ability to perform the duties of the position.

SHARED VALUES

You care for everyone

- You are compassionate, empathetic, and sensitive to the needs of others.
- You are respectful,



treating people as equals, and valuing others’ perspectives and differences.
- You are appreciative of others’ efforts and give them praise when it’s due.

You are always learning

- You are open minded, always receptive to different perspectives and ways of doing things.
- You are curious and ask questions to find a deeper understanding.
- You share your expertise and mentor others by sharing your knowledge and experience.

You strive for better results:

- You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.
- You are a solution finder, empowered to solve the challenges we face in healthcare.
- You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

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