Seeking a kind and energetic Medical Office - Administrative Assistant/Receptionist, where your energy and organizational skills will be the heartbeat of our busy medical practice. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach will support seamless clinic operations, accurate documentation, and excellent patient service.

This paid position offers an exciting opportunity to grow your career in medical administration within a fast-paced, patient-centered setting.

- Greet patients and visitors warmly, providing exceptional front desk customer service and phone etiquette.
- Schedule appointments using Electronic Medical Record System including Doctor Dash and EPIC
- Manage patient check-in and check-out procedures, including intake documentation review and updating medical records.
- Handle phone systems efficiently, directing calls appropriately and taking detailed messages when necessary.
- Verify insurance coverage and perform insurance verification to facilitate smooth billing processes.
- Maintain organized medical records, files, and documentation in compliance with HIPAA regulations and health information management standards.
- Assist with medical billing and collections processes including both OHIP and private payments




- Support clinic operations by managing medical office supplies, filing systems, and appointment reminders.
- Utilize computer skills to update patient information in EMR/EHR systems like while ensuring accuracy and confidentiality.
- Collaborate with healthcare providers to facilitate care plans and ensure proper documentation review for billing and compliance purposes.

- Prior experience in a medical office or healthcare setting is essential especially in clinic environment
- Prior experience with Electronic Medical Record is essential
- Familiarity with computers is essential
- Strong preference given to candidates with experience with EPIC EMR
- Strong knowledge of medical terminology and medical billing processes.
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel), 10-key typing, and ability to trouble shoot computer, printer, scanner etc.
- Ability to handle sensitive patient information in accordance with HIPAA guidelines with discretion and professionalism.
- Solid organizational skills with attention to detail for documentation review and office management tasks.
- Exceptional communication skills with a friendly demeanor suited for front desk duties and patient interactions.
- Must be an independent worker, and self-sufficient in this role

Job Types: Full-time, Permanent Pay: $22.00-$25.00 per hour

Work Location: In person

📌 Plastic Surgery Medical Office- Administrative Assistant/Receptionist (Etobicoke)
🏢 Plastic Surgery Etobicoke/William Osler Health System
📍 Etobicoke