Who you are

- The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment

- 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security

- Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them

- Track record of running security programs and measuring risk reduction impact

- Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership

- Experience managing security change in the field — migrations, re-architecture, new authentication and authorization models — with the communication skills to bring stakeholders along

- Ability to mentor other product managers and raise the security bar across a product organization without direct reports

- Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture

- Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling)

- Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations

- We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story

What the job involves

- PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform

- This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners





- This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes

- You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust

- This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time

- You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority

- Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks

- Admin experience and admin console for enterprise and security administrators

- Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought

- Own the security platform roadmap





- Provide security and secure-design leadership to other product teams across the portfolio

- This role owns a portfolio of platform security surfaces that includes:

- Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform

- Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale

- Admin experience — the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service

- Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on

- Partner with executive leadership to align security strategy with company-level trust and resilience targets
- The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on

Perks

- 20 hours per year of paid volunteer time

- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time

- Generous paid parental leave and return to work policy to help with transition back

- Generous paid time off
- Hands-on career and leadership development programs

- Flexible workplace/WFH

📌 Principal Product Manager (Toronto)
🏢 PagerDuty
📍 Toronto