About The Opportunity Our Private Sector client, an established manufacturing organization with an in-house production operation and a dedicated quality team, is seeking a Quality Control Manager to lead its quality function. The organization builds to customer-specified workmanship standards and operates a formal Quality Management System (QMS) aligned to ISO 9001.

Reporting to the site's management team, the successful candidate will own the QMS, lead ISO 9001 certification and ongoing compliance, manage the QA and QC team, and drive continuous improvement across the operation. This is a hands-on leadership role that combines strategy and reporting with shop-floor problem solving.

Duties include but are not limited to:

- Lead the activities and reporting needed to achieve and maintain ISO 9001 certification
- Lead external ISO audits and oversee internal audits carried out by the QA team
- Own the QMS key performance indicators (KPIs) and complete the management review of the system
- Interpret customer workmanship standards and translate them into clear direction for the team
- Oversee nonconformance report (NCR) reporting and root cause analysis, and follow up on open NCRs using weekly reports
- Approve remake dispositions on NCRs
- Work with Production to identify noncompliance and implement corrective actions
- Lead continuous improvement initiatives across the operation
- Perform source inspections when required
- Manage a team of QA specialists, quality analysts, and QC inspectors
- Ensure inspectors meet production requirements, and review and sign off on inspector qualifications
- Audit how well production employees are trained on quality standards
- Complete probationary, quarterly, and annual employee reviews




- Participate in management meetings as the voice of quality

About You The successful candidate will have the following:

- Several years of quality experience in a manufacturing environment, including people leadership
- Hands-on experience with ISO 9001, including leading audits and maintaining a QMS
- Strong command of NCRs, root cause analysis, and corrective action
- Ability to read, interpret, and apply customer workmanship standards
- A collaborative style that earns the trust of Production while holding the line on quality
- Clear reporting and communication skills, including reporting to management
- The following will be considered assets: Experience guiding a site through ISO 9001 certification

About the Job

- Employment Type: Permanent, full-time
- Location: Ottawa
- Work Workplace: On-site
- Reporting To: Site management team

LROGOV How To Apply Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to [email protected]. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19541 .

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

📌 Quality Control Manager - Permanent - 19541 (Ottawa)
🏢 LRO Staffing
📍 Ottawa