About The Role

- This role is responsible for overseeing day-to-day ready-mix concrete operations, including production, dispatch, logistics, fleet coordination, quality control, maintenance, safety, and workforce management.

- The successful candidate will ensure concrete is produced and delivered safely, efficiently, on schedule, and in accordance with customer specifications and contractual requirements.

- This is an operational leadership position requiring strong technical knowledge of ready-mix concrete, effective team management, and the ability to coordinate multiple projects and changing production demands in a fast-paced environment.

Key Responsibilities

Operations &

- Concrete Supply

- Oversee daily concrete production and delivery operations to meet customer requirements and project schedules.

- Coordinate plant production, dispatch, trucking, materials, labour, maintenance, and quality control.

- Plan for major concrete pours and periods of high production demand.

- Monitor upcoming pour schedules and anticipate operational challenges before they affect delivery commitments.

- Maintain effective operational and cost controls while ensuring reliable service.

Production Planning &

- Logistics

- Coordinate concrete supply requirements across multiple contracts, customers, and projects.

- Translate project forecasts into requirements for plant capacity, trucks, drivers, operators, materials, and staffing.

- Ensure adequate supplies of cementitious materials, aggregates, admixtures, fuel, and other essential inputs.

- Coordinate with suppliers and internal teams to minimize supply-chain disruptions.

- Monitor fleet and equipment availability and schedule maintenance to minimize operational downtime.

Quality Control &

- Compliance

- Ensure concrete production meets approved mix designs, customer specifications, project requirements,



and applicable standards.

- Work closely with Quality Control personnel to maintain consistent production and product performance.

- Ensure batching, testing, and production procedures are followed.

- Communicate special mix requirements and specification changes to relevant operational teams.

Leadership &

- Workforce Management

- Lead and support plant supervisors, batch plant operators, dispatch personnel, drivers, and other operational employees.

- Establish clear expectations for safety, quality, productivity, customer service, and accountability.

- Coordinate workforce scheduling, recruitment, training, performance management, and employee development.

- Foster teamwork, employee engagement, and effective communication across departments.

- Support succession planning and identify opportunities to develop team capabilities.

Customer &

- Project Coordination

- Serve as the primary operational contact for significant concrete supply matters.

- Maintain regular communication with contractors, project teams, construction managers, and customers.

- Participate in project planning, coordination, and look-ahead meetings.

- Communicate production capacity, delivery capabilities, scheduling changes, and operational constraints.

- Resolve service issues promptly while maintaining positive customer relationships.

Health, Safety &

- Environment

- Promote a strong safety culture and ensure compliance with company HSE policies and applicable requirements.





- Monitor safety performance and support established safety objectives.

- Lead by example in toolbox talks, corrective actions, and safe work practices.

- Work with safety personnel and management to identify risks and implement improvements.

Qualifications &

- Experience

- 5-10 years of industry experience in a supervisory position, or an equivalent combination of technical education and industry experience.

- Strong technical knowledge of ready-mix concrete production, concrete equipment, and construction methods.

- Experience operating and maintaining ready-mix concrete equipment.

- Previous experience leading or supervising operational teams.

- Understanding of concrete production planning, dispatch, logistics, fleet coordination, and quality requirements.

- Strong computer skills, including MS Office and dispatching software.

- Excellent communication, organizational, analytical, and problem-solving skills.

- Ability to manage competing priorities, respond to changing operational demands, and work independently.

- Demonstrated ability to build effective working relationships with employees, customers, suppliers, and project teams.

What We're Looking For

- The ideal candidate is a hands-on operational leader who combines technical concrete knowledge with robust people-management skills. They are proactive, organized, safety-focused, and capable of coordinating complex production and delivery requirements while maintaining high standards of quality and customer service.

Working Conditions

- Based in Kitimat, BC, with travel to other business units or corporate offices as required.

- Must comply with applicable workplace safety requirements and pre-employment drug and alcohol testing.

- Personal protective equipment may be required depending on work activities.

📌 Ready Mix Operations Manager (Kitimat)
🏢 Synectics
📍 Kitimat