The Volt & Valve Co - Hamilton, ON (On site)

Full-Time | $19.00 – $22.00 per hour

Reports To: Director/ Lead Technician

Company Overview The Volt & Valve Co. is an independent automotive service startup specializing in EV’s, hybrid, and I.C.E. vehicles. We are seeking a Receptionist / Front Desk Service Coordinator to support our growing operations. As the first point of contact for clients and callers, you will deliver exceptional customer service while managing a variety of administrative and shop-support tasks.

Here’s What You’ll Deliver:

● Schedule client appointments and manage the booking system.

● Respond to client inquiries, create estimates and messages using Square (SquareUp) and other assigned platforms

● Answer incoming calls, confirm appointments, and gather required information for upcoming services.

● Move and position client vehicles in and out of the shop as needed.

● Shuttle clients to and from a designated waiting area during vehicle service.

● Research and order automotive parts.

● Build and maintain strong customer relationships to encourage repeat and referral business.

● Create and send invoices; process payments both in-shop and remotely.

● Manage shop inventory by tracking stock levels, identifying shortages, and maintaining accurate records.

● Identify and recommend improvements to scheduling, booking systems, and daily operational processes.

● Contribute ideas, innovation, and strategic suggestions to support both daily and long-term business growth.

What you’ll Need To Succeed:





● 1–2 years of Customer Service or Receptionist experience (required).

● High School diploma or GED (required).

● Experience as a Receptionist in an automotive dealership is considered an asset.

● Strong oral and written communication skills.

● Highly organized, methodical, and process-driven, with a quality-first mentality.

● Working knowledge of automotive parts, repairs, and basic concepts (asset)

● Resourceful and eager to learn new systems, tools, and components.

● Comfortable managing complex scheduling and rapid-paced situations both online and in person.

● Proficiency with Microsoft Office Suite (Word, Excel) and Google Workspace.

● Valid driver's license required and personal transportation required

● Must wear safety shoes while in the shop.

● Background check required

Work Environment & Culture The Volt &Valve; Co fosters a team-oriented, quality-focused environment. We encourage employees to bring forward ideas, innovation, and strategies to enhance daily operations and support long-term growth. We value professionalism, enthusiasm, and a proactive approach. If you’re ready to make a meaningful impact in a fast-paced automotive setting, we’d love to hear from you.

Additional Notes

● No company benefits (including health benefits) are offered at this time.

Pay: $19.00-$22.00 per hour

Expected hours: 37.5 per week

Application question(s)

- Do you possess a valid driver’s license?

Experience:
- Receptionist: 1 year (preferred)

Work Location: In person

📌 Receptionist / Front Desk Service Coordinator (Canada)
🏢 The Volt u0026 Valve
📍 Canada