About JSS Barristers

JSS Barristers is a civil litigation and advocacy law firm, based in Calgary. Our lawyers have extensive experience as trial advocates and have appeared at all levels of the Courts of Alberta and Canada, including the Supreme Court of Canada.

We are proud of our collegial environment, and we strive to offer a culture of inclusivity, diversity, and equal opportunity. We welcome applications from members of racialized minorities, Indigenous people, people with disabilities, sexual and gender minorities, and all those with the skills and knowledge to productively engage with diverse communities and contribute to our Firm’s excellence and client service. Our Firm seeks to maintain its commitment to excellence and recognizes that increasing the diversity of its people and ensuring an inclusive environment supports this objective.

About the Role The Receptionist is often the first point of contact for our clients and visitors and plays an key role in creating a welcoming, professional and positive experience. The Receptionist manages front desk operations, coordinates incoming communications and provides administrative and office services support to help ensure the smooth day-to-day operation of the firm.

This role requires exceptional client service skills, professionalism, discretion, attention to detail, sound judgment and the ability to manage competing priorities in a fast-paced professional environment. The successful candidate takes pride in providing excellent service, remains composed under pressure and understands the importance of confidentiality and creating a positive experience for everyone they interact with.

Key Responsibilities

Duties will include, but not be limited to:

- Greet clients, couriers, visitors and other guests in a professional, courteous and welcoming manner.
- Answer and direct incoming telephone calls using a multi-line phone system and take accurate messages as required.




- Manage the reception area and help ensure meeting rooms and other client-facing spaces are clean, organized and professionally presented.
- Coordinate meeting room bookings and assist with meeting logistics, including catering, technology and other requirements as needed.
- Coordinate catering for internal meetings, client meetings, events and other firm functions.
- Receive, sort and distribute incoming mail, courier packages and deliveries, and coordinate outgoing mail and couriers.
- Provide general administrative support, including data entry, filing, scanning, photocopying and document preparation.
- Assist with day-to-day office operations and liaise with building management, service providers and external vendors as required.
- Monitor and maintain office inventories, including office, kitchen, coffee and other general supplies, and place orders as required.
- Support firm events and initiatives, including maintaining invitation and RSVP lists and assisting with marketing and client-facing activities.
- Maintain appropriate confidentiality and discretion when handling client, firm and employee information.
- Provide additional administrative and office support as required.

Qualifications & Experience

- High School Diploma.
- Minimum of two years of experience in a receptionist, administrative or similar client-facing role.
- Exceptional client service and interpersonal skills, with a professional and approachable manner.
- Demonstrated reliability, punctuality and commitment to regular attendance.
- Strong organizational, problem-solving and time-management skills,



with the ability to prioritize competing demands and adapt as needs change.
- Solid written and verbal communication skills, including excellent telephone etiquette.
- Excellent attention to detail and a commitment to accuracy.
- Sound judgment, discretion and an understanding of the importance of confidentiality in a professional services environment.
- Ability to work independently while contributing effectively as part of a collaborative team.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel and Teams.
- A positive attitude and sense of humour.
- Experience in a professional services environment, particularly a law firm, is considered an asset.
- Experience with legal technology, calendaring or limitation systems, and document management systems such as iManage or NetDocuments is considered an asset.

Key Relationships

- Office Services team
- Human Resources Manager
- Lawyers and business professionals
- Clients and visitors
- Vendors, service providers and building management
- Other external contacts, as required

Compensation We offer a competitive compensation and benefits package, with salary based on experience and qualifications.

How to Apply

Please apply through Indeed by Friday, October 30, 2026. If you require an accommodation during the recruitment process, please indicate this in your application.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We kindly ask that recruiters and staffing agencies refrain from contacting us regarding this position.

Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Experience:
- reception or administrative: 2 years (required)

Work Location: In person

📌 Receptionist (Calgary)
🏢 Jensen Shawa Solomon Duguid Hawkes LLP (JSS Barristers)
📍 Calgary