Registered Nurse (RN) – Nurse Care Manager & Special Projects

Location: Greater Toronto Area (GTA), Ontario

Employment Type: Full-Time

Position Level: Clinical Leadership

Work Arrangement: Community-Based / Field Visits / Office

Travel: Regular travel throughout the GTA required

About Modern Angels Healthcare

Elevating Care to a Higher Standard.

Modern Angels Healthcare is a Canadian-owned, nurse-led healthcare organization committed to delivering exceptional, compassionate, personalized, and clinically sound care across home, community, retirement residence, and hospital settings.

We provide a comprehensive range of services, including skilled nursing, personal support, dementia and Alzheimer's care, complex and specialized care, rehabilitation and recovery, palliative and end-of-life support, and 24-hour care.

Our philosophy is built on clinical excellence, meaningful human connections, continuity of care, accountability, dignity, and an unwavering commitment to the individuals and families we serve.

We are seeking a highly skilled, clinically experienced, and results-driven Registered Nurse (RN) to assume the position of Nurse Care Manager & Special Projects, a clinically focused leadership role responsible for upholding the highest standards of nursing practice, clinical care management, client intake, patient safety, and quality assurance.

Position Overview The Nurse Care Manager & Special Projects is a clinical leadership position responsible for providing professional nursing oversight, comprehensive clinical assessments, new client intake, individualized care planning, clinical supervision, and quality assurance across Modern Angels Healthcare's service settings.

The Nurse Care Manager will take a lead role in the clinical intake and onboarding of new clients, including initial consultations, comprehensive nursing assessments, determination of appropriate levels of care, individualized care plan development, and coordination with the Care Coordination Team to ensure safe, seamless, and timely service implementation.

The successful candidate will exercise independent clinical judgment, guide nursing and caregiving teams, oversee the management of complex client care needs, and ensure that services are delivered safely, consistently, and in accordance with professional standards and evidence-informed best practices.

In addition to clinical leadership responsibilities, the position will support designated clinical special projects, including clinical program development, patient safety initiatives, staff education, healthcare service improvements, and community-based clinical initiatives.

This is an opportunity for an experienced Registered Nurse who combines strong hands-on clinical competence with leadership, accountability, sound clinical judgment, and a commitment to excellence in home and community healthcare.

Key Responsibilities

1. Clinical Leadership & Care Management

- Lead comprehensive client assessments and individualized care planning across home, hospital, retirement residence, and community settings.
- Conduct detailed physical assessments, including neurological, respiratory, cardiovascular, cognitive, functional, mobility, and skin integrity assessments.
- Oversee the delivery, monitoring, and evaluation of nursing and personal support services.
- Manage complex clinical cases, including chronic disease, cognitive impairment, post-hospitalization recovery, rehabilitation, and palliative care.
- Identify changes in client conditions, evaluate clinical risks, and initiate appropriate interventions and escalation.
- Coordinate care with physicians, nurse practitioners, allied health professionals, discharge planners, and families.
- Support safe transitions between hospital, rehabilitation, retirement residences, and home.
- Ensure care plans are clinically appropriate, evidence-informed, individualized, and regularly reviewed.

1. Client Intake, Clinical Assessment & Care Coordination

- Lead and oversee the clinical intake process for new clients seeking nursing, personal support, and specialized healthcare services.
- Conduct initial client consultations and comprehensive nursing assessments to determine clinical needs, functional abilities, cognitive status, safety risks, and appropriate levels of care.
- Review referral information, medical histories, diagnoses, medications, hospital discharge summaries, and other relevant clinical documentation.
- Evaluate the client's care requirements and recommend appropriate services, staffing levels, visit frequency, and duration of care based on clinical findings.
- Conduct in-person assessments in clients' homes, hospitals, retirement residences, and other community settings.
- Collaborate with clients, families, substitute decision-makers, healthcare professionals, and referral partners to establish individualized care goals and expectations.
- Develop comprehensive, person-centred care plans outlining clinical needs, interventions, safety precautions, caregiver responsibilities, and escalation protocols.




- Identify clients requiring specialized nursing interventions, additional clinical monitoring, or enhanced supervision.
- Collaborate with the Care Coordination Team to ensure appropriate caregiver selection, clinical competency matching, and safe initiation of services.
- Provide clinical guidance regarding the suitability of RN, RPN, PSW, companion, or combined care services based on assessed client needs.
- Facilitate the transition from initial inquiry and intake assessment to care implementation, ensuring accurate clinical handover and continuity of care.
- Conduct follow-up assessments after service initiation to evaluate care effectiveness, client satisfaction, and changes in healthcare needs.
- Ensure intake assessments, clinical recommendations, consent documentation, and individualized care plans are completed accurately and maintained in accordance with privacy requirements and organizational standards.
- Identify and promptly escalate concerns involving client safety, clinical complexity, service suitability, or care delivery risks to appropriate organizational leadership.
- Maintain a professional, compassionate, responsive, and client-centred approach throughout the intake and onboarding experience.

Clinical Accountability: The Nurse Care Manager is responsible for ensuring that every new client receives a thorough, timely, and clinically appropriate assessment and that care services are recommended and initiated based on individual needs, patient safety, professional nursing judgment, and Modern Angels Healthcare's standards of excellence.

1. Specialized Nursing Practice

- Perform wound assessments, dressing changes, wound management, and pressure injury prevention.
- Perform IV insertion, intravenous therapy, and venipuncture within authorized scope and demonstrated competencies.
- Provide medication administration and management, including oral, subcutaneous, intramuscular, and intravenous routes, when appropriate.
- Assess and support clients requiring catheter care, ostomy care, enteral feeding, and other specialized interventions within demonstrated competence.
- Provide clinical assessment and care guidance for individuals living with dementia, Alzheimer's disease, Parkinson's disease, and other neurological conditions.
- Apply evidence-informed dementia care approaches, including assessment and management of responsive behaviours.
- Maintain high standards of infection prevention and control, safe clinical practice, and accurate documentation.

1. Clinical Supervision & Professional Development

- Provide clinical direction, mentoring, and support to RNs, RPNs, PSWs, and other care team members.
- Conduct clinical supervisory visits, caregiver orientations, and competency assessments.
- Ensure care team members understand individualized care plans, clinical precautions, and safety requirements.
- Identify staff education needs and contribute to clinical training and professional development programs.
- Reinforce professional standards, safe medication practices, documentation requirements, and clinical protocols.
- Collaborate with care coordinators and operational leadership to address clinical concerns and maintain continuity of care.

1. Quality Assurance & Clinical Risk Management

- Monitor clinical quality, care consistency, patient safety, and adherence to organizational standards.
- Review clinical documentation, nursing assessments, incident reports, and care plans.
- Investigate clinical concerns, falls, medication incidents, and other patient safety events within assigned authority.
- Develop and recommend corrective actions, preventive measures, and quality improvement strategies.
- Support compliance with College of Nurses of Ontario standards, relevant legislation, privacy obligations, and infection prevention requirements.
- Contribute to the development and implementation of clinical policies, procedures, and evidence-informed practices.

1. Clinical Special Projects

- Lead or participate in assigned clinical initiatives supporting care quality, patient safety, and healthcare service delivery.
- Assist in developing and implementing specialized nursing programs and clinical care pathways.
- Coordinate clinical education, wellness initiatives, health screening programs, and community healthcare projects.
- Support clinical components of healthcare partnerships and interdisciplinary initiatives.
- Develop project plans, monitor clinical deliverables, evaluate outcomes, and provide reports to leadership.
- Contribute to clinical research reviews, best-practice implementation, and continuous improvement projects.
- Represent Modern Angels Healthcare professionally in clinical meetings, educational presentations, and healthcare collaborations.

1.



Client & Family Communication

- Establish trusting and professional relationships with clients and families.
- Provide clear clinical guidance, education, and recommendations.
- Respond promptly to clinical concerns and facilitate appropriate follow-up.
- Promote dignity, informed decision-making, continuity of care, and person-centred services.
- Maintain professional, accurate, and timely communication with healthcare partners and internal teams.

Required Qualifications Education, Registration & Experience

- Bachelor of Science in Nursing (BScN) or recognized equivalent.
- Current registration as a Registered Nurse in good standing with the College of Nurses of Ontario.
- Minimum one (1) year of nursing experience in an acute care hospital setting.
- Minimum one (1) year of nursing experience in home and community care.
- Strong experience in comprehensive physical assessment, clinical decision-making, and complex care management.
- Demonstrated proficiency in wound care, dressing changes, medication administration, and infection prevention.

Mandatory Clinical Certifications

- Certificate in Wound Care / Wound Management.
- Certificate in IV Insertion.
- Certificate in Venipuncture / Phlebotomy.
- Certificate in Dementia and Alzheimer's Care.
- Current CPR / BLS certification.

Additional Mandatory Requirements

- Exceptional clinical assessment, critical thinking, and problem-solving skills.
- Demonstrated ability to independently evaluate clinical conditions and make sound nursing decisions.
- Strong leadership, organizational, and interdisciplinary communication skills.
- Valid Ontario driver's licence and reliable access to an insured vehicle.
- Willingness and ability to travel to client homes and healthcare facilities throughout the GTA.
- Satisfactory Vulnerable Sector Check.
- Up-to-date immunization and TB screening documentation in accordance with applicable requirements.
- Strong computer literacy and proficiency in electronic clinical documentation.
- Ability to maintain confidentiality and professional accountability.

Preferred Qualifications
- Experience in clinical supervision, nursing leadership, or case management.
- Advanced wound care training.
- Ostomy care certification.
- CVAD training and certification.
- IV infusion therapy experience.
- Experience in gerontology, palliative care, dementia care, rehabilitation, or complex community nursing.
- Experience in clinical quality improvement, risk management, staff education, or clinical program development.
- Experience leading healthcare special projects or implementing clinical initiatives.

Core Leadership Competencies The successful candidate must demonstrate:
- Clinical Excellence: Exceptional assessment skills, evidence-informed decision-making, and professional nursing competence.
- Clinical Leadership: Ability to guide, mentor, and support interdisciplinary care teams.
- Critical Thinking: Confidence in identifying clinical deterioration, analyzing complex situations, and implementing appropriate interventions.
- Accountability: Commitment to professional standards, safe practice, and measurable care outcomes.
- Organization: Ability to manage competing clinical priorities and ensure timely follow-through.
- Professional Communication: Strong interpersonal skills and the ability to communicate effectively with clients, families, physicians, and healthcare teams.
- Compassionate Leadership: A person-centred approach grounded in dignity, respect, empathy, and cultural sensitivity.
- Quality Improvement Mindset: Ability to identify clinical gaps, strengthen practices, and contribute to improved care delivery.

Why Join Modern Angels Healthcare? At Modern Angels Healthcare, clinical excellence is central to everything we do.

This position offers the opportunity to exercise meaningful clinical leadership, influence care standards, oversee the clinical intake experience, mentor healthcare professionals, and contribute directly to the quality and safety of services delivered to clients and families.

You will work in a qualified, nurse-led environment that values clinical expertise, thoughtful decision-making, accountability, collaboration, and exceptional person-centred care.

How to Apply

Qualified applicants are invited to submit an updated resume highlighting their acute care and community nursing experience, clinical certifications, and relevant leadership competencies.

A cover letter outlining your clinical leadership experience and interest in this position is encouraged.

Modern Angels Healthcare Inc.

Elevating Care to a Higher Standard.

Modern Angels Healthcare is an equal prospect employer committed to an inclusive, respectful, and accessible recruitment process. Accommodations are available in accordance with applicable Ontario legislation.

Benefits

- Extended health care

Education:
- Bachelor's Degree (required)

Experience:
- Acute Care: 1 year (required)
- Community : 1 year (required)

Licence/Certification:
- Vulnerable Sector check (required)
- IV Certification (required)
- WOCC(C) Wound Care (required)

Work Location: In person

📌 Registered Nurse (RN) - Nurse Care Manager and Special Projects (Toronto)
🏢 Modern Angels Healthcare Agency
📍 Toronto