About Us

At Communikit, we power ultra-local communication for the places people call home. Our platform helps municipalities reach every resident instantly with news, alerts, and services from one trusted dashboard. We are looking for an engaging, tech-savvy professional to join our Edmonton office to showcase our platform to prospective clients and nurture relationships with our existing ones.

The Role

We have a dedicated team setting up appointments with interested leads—now we need you to take the baton and wow them. As our SaaS Demo & Client Success Specialist, you will be the face of our mobile app and platform. Your core focus is delivering exceptional, tailored product demonstrations to municipalities, following up to close the deal, and keeping in touch with our active client base to ensure their ongoing success.

You aren’t just reading a script; you are a tech-savvy storyteller who knows exactly which features to highlight at the right time. We don't need a high-pressure enterprise salesperson. We need someone who can clearly present our app's functionality, recognize when a client is interested, confidently close the opportunity, and maintain a great relationship afterward.

What You’ll Do:

- Run the Show: Conduct approximately 5-8 engaging, live virtual demonstrations per week for prospective municipal clients, showcasing the CommuniKit mobile app and web dashboard.
- Tailor the Experience: Read the room and adapt your presentation on the fly,



showing the right features at the right time based on the municipality's unique needs.
- Follow Up & Close: Persistently and professionally follow up with your pipeline of current leads, recognize buying signals, and confidently close deals.
- Client Maintenance: Act as a friendly point of contact for our existing clients. Keep in touch, ensure they are getting the most out of the platform, and maintain strong, long-term relationships.
- Be the Product Expert: Field technical questions and translate mobile app functionality into clear, easy-to-understand benefits for non-technical government staff.

Who You Are:

- Tech-Savvy: You learn software incredibly quickly, understand mobile app ecosystems, and can navigate tech hiccups smoothly during live presentations.
- Exceptional Communicator: You are articulate, friendly, and highly communicable. You know how to hold an audience's attention and communicate respectfully with municipal staff.
- Sales-Capable: You are comfortable asking for the sale and finalizing the deal when a prospect shows interest, without relying on aggressive sales tactics.
- Relationship Builder: You genuinely enjoy checking in on people, following up, and making sure clients are happy long after the initial sale is closed.
- Professional: You present well on camera, maintain a polished demeanor, and thrive in an in-office environment.

Pay: $55,000.00-$65,000.00 per year

Benefits

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- In office parking
- Vision care

Work Location: In person

📌 SaaS Demo & Client Success Specialist (In-Office) (Edmonton)
🏢 AIVIA
📍 Edmonton