Company Description Eris Canada Solutions is a Canadian government-approved digital transformation partner dedicated to empowering small and medium-sized enterprises. The organization helps clients leverage advanced technologies to compete effectively with larger industry players.

Eris Canada

Solutions has a strong track record to help clients secure grant, funding, investment to fuel their digital transformation. With a team of specialists and a holistic approach to all business functions, the company delivers seamless, impactful change.

Role Description The Sales Account Manager is a part-time, remote role responsible for managing and growing a portfolio of SME clients seeking digital transformation support. This role involves building strong relationships with prospective and existing clients, understanding their business needs, and presenting appropriate solutions, including funding and digital transformation offerings. Day-to-day tasks include conducting virtual consultations, qualifying and nurturing leads, preparing proposals, and following up to ensure a smooth onboarding process.

The Sales Account





Manager will collaborate with internal teams to align client expectations with service delivery and maintain high levels of client satisfaction. The role also includes tracking key account metrics, reporting on sales activities, and identifying opportunities to expand services within existing accounts.

Qualifications

- Strong customer-focused abilities, including Customer Satisfaction and Customer Service skills.
- Proven experience in Account Management, with the ability to build and maintain long-term client relationships.
- Demonstrated capability in Lead Generation and developing new business opportunities.
- Excellent Communication skills, both written and verbal, with the ability to explain complex concepts clearly.
- Previous experience in B2B sales, consulting, or technology services is an asset, especially within the Canadian SME market.
- Comfort working remotely, using digital collaboration tools, and managing time effectively in a part time capacity.
- Strong organizational and follow-up skills, with attention to detail and a results-oriented mindset.
- Post-secondary education in business, marketing, communications, or a related field is preferred but not mandatory.

📌 Sales Account Manager (Canada)
🏢 Eris Canada
📍 Canada