Sales Manager – Retail

Job Overview

We are seeking an experienced and results-oriented Sales Manager to oversee daily retail sales operations, lead a team of sales associates, and support business growth. The successful candidate will be responsible for implementing sales strategies, monitoring performance, maintaining inventory and merchandising standards, and ensuring a positive customer experience.

This role requires strong leadership, organizational, communication, and customer service skills, along with the ability to manage multiple operational priorities in a retail environment.

Key Responsibilities

- Develop and implement sales strategies to achieve business objectives and improve sales performance.
- Supervise, support, and motivate sales associates while promoting teamwork, accountability, and professional development.
- Monitor sales results, review performance metrics, and adjust sales approaches to meet established targets.
- Oversee daily store operations, including merchandising, pricing, inventory control, and product presentation.
- Participate in recruitment, interviewing, onboarding, and training of team members.
- Maintain positive customer relationships, address customer concerns, and support high standards of customer service.
- Oversee point-of-sale (POS) transactions, cash-handling procedures, and sales reporting.
- Assist with payroll administration, budgeting, bookkeeping, and maintaining accurate business records.
- Coordinate with marketing personnel on promotional activities and initiatives to increase store traffic and sales.
- Follow company policies and applicable requirements related to workplace safety,



security, cash handling, and store operations.
- Maintain effective administrative processes and ensure that daily tasks are completed accurately and on time.

Qualifications and Skills

- Previous experience in retail sales, sales supervision, or retail management.
- Demonstrated ability to lead a team and contribute to achieving sales targets.
- Robust communication, interpersonal, and customer service skills.
- Knowledge of sales techniques, merchandising, pricing, and inventory management.
- Familiarity with POS systems, sales reporting, and cash-handling procedures.
- Basic knowledge of payroll administration, budgeting, bookkeeping, or related administrative functions.
- Ability to train and support employees and maintain a productive team environment.
- Strong organizational, problem-solving, and time-management skills.
- Professional telephone and customer communication skills.
- Understanding of retail marketing, promotional activities, and customer retention strategies.
- Ability to follow established security procedures and workplace safety standards.
- Additional language skills are an asset.

What We Offer

- An opportunity to contribute to business growth and retail operations.
- A role with responsibilities in sales leadership, team development, and customer service.
- A professional environment focused on operational performance and continuous improvement.

We welcome applications from candidates whose experience and skills align with the requirements of this position. Pay: $47,900.00-$153,000.00 per year

Benefits

- Dental care
- Flexible schedule

Work Location: In person

📌 Sales Manager (Markham)
🏢 FluxMat Global Trading
📍 Markham