Company

At Woodcity, we manage premier properties across Toronto. As a dynamic and growing company, we are committed to delivering exceptional service and value to our tenants, clients, and partners.

We take pride in our collaborative culture and are always looking for hardworking, customer-focused individuals who share our dedication to excellence and innovation to join us and be part of a team.

Job Overview

We are seeking an experienced Senior Building Operator / Manager to oversee the operations and maintenance of the shopping mall and office building.

Job Requirements

- Oversee all operational aspects of the facility in order to manage and improve the flow of goods in and out of the properties.
- Monitoring operating cost performance and implementing actions to correct deviations from plan.
- Collaborate with various departments to develop and implement operational improvements.
- Collaborate with maintenance to ensure facility and equipment maintenance meets required standards.
- Effectively manage all inquiries of internal and external customers.
- Maintaining responsibility for the operation of major base building systems (e.g boilers, chillers, electrical power distribution system, HVAC, plumbing etc.) on a 7/24 basis.
- Participating in corporate meetings.
- Developing annual and long-range maintenance plans.
- Performs all duties in compliance with all codes, standards, regulations, and legislation.
- Ensure Property Condition Assessments are completed accurately.
- Other duties as assigned by the Property management team.

Leadership
- Directly responsible for leading Operation team, cleaning staff and security guards.
- Set and enforce work performance and operating standards for all employees and contractors, and provide training and development to maximize productivity and enhance proficiency.




- Promote a strong sense of teamwork and a culture of respect by working together safely, effectively, and efficiently with all employees to maintain a productive and participatory environment.
- Lead and hold team accountable to the established reliability and productivity guidelines to provide timely delivery and accurate inventory.
- Responsible for planning and forecasting staff requirements, conducting regular one-on-one meetings with direct reports, and effectively managing performance.
- Lead and support the implementation of continuous improvement initiatives.

Health & Safety
- Enforce all health and workplace safety standards to ensure a healthy and safe work environment.
- Ensure all incident reports are completed in a timely and accurate manner and that appropriate collective measures are implemented to prevent reccurrence.

Qualifications

- Completion of BES Operator Class I & II Certificate.
- Minimum of 5 years of retail operation experience.
- Strong leadership skills with the ability to motivate and inspire team members.
- Proven track record of driving operational excellence and achieving targets.
- Self-starter with a high level of motivation and the ability to work independently and as part of a team.
- Proficient in using relevant software and tools for project management, estimation, and reporting.
- Ability to prioritize and effectively multitask
- Mandarin required.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We encourage applications from all qualified individuals and are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. Pay: $76,100.00-$157,000.00 per year

Advantages

- Casual dress
- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Senior Building Operations Manager (Toronto)
🏢 Woodside Mall
📍 Toronto