Positions Available: 1 Department: Strategy & Transformation Location: Hybrid Position Type: Full Time Salary: $88,000 - $98,000 Existing Vacancy Closing Date: until position is filled Friends of Ruby supports 2SLGBTQIA youth aged 16–29 through mental health services, social programs, and housing. We operate a Youth Centre offering barrier-free counselling, case management, and community programming, alongside a Transitional Home providing emergency and long-term housing with life-skills support. Our work is rooted in intersectional, anti-oppressive, and decolonized approaches, and we are committed to treating everyone with dignity, respect, and inclusion.

The Senior

Manager of People &

• Culture is a key leadership role responsible for leading the day-to-day delivery of the People &

• Culture function, overseeing talent management, organizational development, compensation and advantages, HR policy design, employee relations, internal communications, and culture and equity initiatives across the organization. Working closely with the VP, Strategy &

• Transformation and organizational leaders, and cross-functional departments, the role supervises a team of 3 and serves as a trusted strategic advisor who builds and strengthens workforce effectiveness, balancing compliance with care by supporting employee wellbeing, and fostering a workplace culture rooted in equity, inclusion, accountability, and continuous learning. As a Senior Manager, People &

• Culture, you will: Recommend approaches to organizational structure and development (e.g. structure reviews and workforce planning) to leadership, in alignment with the organization's strategy, managing communication and implementation of these initiatives. Develop, review, and update HR policies and procedures with a focus on equity, accessibility, and trauma-informed practices, ensuring compliance with legislation and alignment with best people management practices. Develop and track People &

• Culture metrics (retention, engagement, turnover, diversity) to measure impact and inform decision-making.



Lead employee relations and workplace culture initiatives by advising leaders on complex people matters, coaching managers, guiding conflict resolution and workplace investigations and delivering learning programs that foster an inclusive, respectful, and supportive work environment. Oversee the People &

• Culture budget, compensation and benefits administration, payroll collaboration, and HR systems to ensure operational excellence, regulatory compliance, data integrity, and informed organizational decision-making.

Integrity : holds high work and management standards, leading activities, team, budget and compliance with accountability with transparency.

Credentials

Post-secondary education in Human Resources, Business Administration, or a related field (CHRL designation strongly preferred). Deep working knowledge of Ontario employment legislation (ESA, Human Rights Code, OHSA, privacy, and accessibility laws).

Experience designing and implementing HR policies, systems, and processes from the ground up.

Experience with compensation reviews, pay equity analysis, and job evaluation frameworks. Demonstrated commitment to advancing diversity, equity, inclusion, and accessibility in the workplace. Join a mission-driven, inclusive organization where your work creates lasting impact for 2SLGBTQIA youth, your contributions are valued, and you can bring your authentic self to work—with opportunities for professional growth and meaningful, challenging work aligned with your values.

Legal eligibility to work in Canada. Must be available to work a flexible schedule, including evenings and weekends Must be willing to work onsite in downtown Toronto on a hybrid schedule. Note If you have accessed Friends of Ruby services in the past year, please refrain from applying to ensure objectivity and avoid conflicts of interest.

No phone inquiries, please. Friends of Ruby is committed to an inclusive hiring process. Accommodations are available upon request—please contact our Culture & Equity team. Preference will be given to members of the 2SLGBTQIA community as part of our commitment to equity and representation.

📌 Senior Manager/Manager, Online Community (Toronto)
🏢 Friends of Ruby
📍 Toronto