About the job

Holiday Ford Lincoln is looking for a Service Administrator that provides top-tier service. The suitable candidate will have the freedom to unlock their full potential as there are plenty of opportunities for advancements and promotions.

Duties

- Process warranty claims and ensure accurate and timely submission
- Maintain organized records of warranty claims and related documentation
- Collaborate with internal teams to resolve warranty issues and provide excellent customer service
- Assist in the development and implementation of warranty policies and procedures
- Conduct regular audits to ensure compliance with warranty guidelines

Additional Duties include providing support to the Service Advisors by working with Fleet companies through the entire approval and payment process.

Requirements

- Previous experience in a dealership warranty role
- Proficiency in computerized systems and software, preference will be given to those with PBS experience
- Strong organizational skills with the ability to prioritize tasks and manage time effectively




- Excellent communication skills, both written and verbal
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to work independently and as part of a team

We offer competitive compensation with bonus and perks package, including health insurance and professional development opportunities. If you are a detail-oriented individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Experience:
- Warranty: 2 years (preferred)

Location:
- Peterborough, ON K9K 1R2 (preferred)

Work Location: In person

📌 Service Administrator (Peterborough)
🏢 Holiday Ford Lincoln
📍 Peterborough