As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Treated with respect and act with integrity by putting clients, colleagues, and community first. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees.

Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible. Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance. SERVICE ASSOCIATE, PERSONAL INSURANCE The Service Associate, Personal Insurance is an important part of the Personal Insurance team.

Working closely with a team of Client Advisors, the Service Associate reviews and screens new insurance applications, ensures accurate entry of information into insurance portals, processes renewals, policy changes, cancellations and reinstatement, records and communicates changes, bills accounts, and maintains strong working relationships with brokers. This role does not require prior insurance experience, but robust excel and word skills, high attention to detail and an ability to manage/prioritize tasks to balance a busy workload. The keys to success in this role include having strong computer skills,



the ability to work collaboratively as part of a team, and the commitment to staying organized in a busy environment with changing priorities.

Full-time, permanent Insurance experience is considered an asset Experience in an office environment Strong excel and word skills as well as a confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners and copiers.

Experience with insurance document management software is considered an asset Flexible and adaptable with proven problem-solving skills Acera Insurance is the largest independent, employee-controlled brokerage in Canada. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera

Insuranceis an equal opportunity employer and is committed to all forms of diversity in the workplace.

📌 Service Advisor - Full Time (Calgary)
🏢 Acera Insurance Services
📍 Calgary