Full-Time Service Coordinator

Location: Centrifuges Unlimited, Waterloo

Schedule: 40 hours per week (Full time)

Work Type: In Person

Pay: approx. $20-$24/hr depending on experience

Key Responsibilities

As a Service Coordinator, you’ll play a vital role in ensuring smooth operations through shipping, receiving, inventory management, and order fulfillment. Your day-to-day tasks will include:

- Inside Sales: Assisting Service Manager with proactively collecting data to quote upcoming Preventative Maintenance Services, creating & adjusting master parts lists.
- Inventory Management: Maintain inventory levels, review & action reorder reports, and conduct weekly cycle counts
- Shipping & Receiving: Handle incoming and outgoing shipments of machines and parts
- Documentation & Filing: Organize and file records related to inventory, shipments, and returns
- Order Fulfillment: Pick and pack parts for sales orders, services, and in-house work orders. Closely working with our Calgary Warehouse team to order and transfer parts to fulfil eastern Canada orders & services.
- Returns Processing: Timely processing of parts returns from Services, Work orders, and Sales orders
- Non-Conformance Reports (NCRs): Assist service technicians with paperwork for identifying and documenting product discrepancies
- Labeling & Packaging: Create kit labels, repackage parts as required,



and ensure accurate labeling
- Warehouse Maintenance: Keep both lower and upper warehouse areas clean and organized
- Safety Compliance: Perform regular safety inspections and complete assigned safety tasks – designated HSE Representative
- Receiving Verification: Sign for incoming parcels and match packing slips to purchase orders, receiving Purchase orders on systems.
- Other duties as required: assisting office staff during peak times with sales orders, purchase orders, quote requests etc.

Qualifications & Skills

- Strong attention to detail and organizational skills
- Ability to lift and move heavy items safely (up to 60 lbs)
- Familiarity with inventory software or ERP systems is a plus
- G class driver’s license required
- Previous warehouse or logistics experience preferred
- Comfortable working in a fast-paced, team-oriented environment
- Proficiency with MS Office Suite (Word, Excel etc.)
- Forklift experience (Certification is an asset)

HOW TO APPLY: PLEASE EMAIL RESUME TO: [email protected] reference checks will be completed after interview process.

Pay: $20.00-$24.00 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Service Coordinator (Waterloo)
🏢 Centrifuges Unlimited
📍 Waterloo