Mercedes-Benz Downtown Toronto is looking for a receptionist to join our team!

How would you like to work with one of the most prestigious and well-respected automotive groups? Join Mercedes-Benz Downtown! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. We are seeking a friendly and organized Receptionist to join our team at Mercedes-Benz Downtown Toronto. As the first point of contact for our dealership, you will play a crucial role in providing exceptional customer service to all visitors and callers.

Job Duties:

- Greet and welcome visitors to the dealership in a warm and professional manner.
- Answer and direct incoming phone calls to the appropriate departments or staff members.
- Assist customers with inquiries and provide information about the dealership’s services and products.
- Schedule appointments for customers with sales, service, and finance departments.
- Maintain a clean and organized reception area, ensuring a positive first impression for visitors.
- Handle incoming and outgoing mail, packages, and deliveries.
- Perform general administrative tasks, such as filing, data entry, and managing office supplies.
- Assist with clerical support for various departments as needed.
- Maintain confidentiality of customer and dealership information.
- Provide exceptional customer service and address any customer concerns or issues promptly and professionally.




- Assist with special projects and events as assigned by the Office Manager.

Successful Candidates Possess:

- High school diploma or equivalent.
- Previous experience in a receptionist or customer service role, preferably in an automotive or retail setting.
- Excellent verbal and written communication skills.
- Proficient in using office equipment, such as multi-line phone systems, computers, and printers.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Skilled appearance and demeanor.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant computer applications.

We offer competitive salaries and generous benefits!

- Excellent Group Benefits package
- Group RRSP Contribution program
- Work/life balance
- Training and support programs
- Boot and tool allowance
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group

APPLY FOR A REWARDING CAREER TODAY! Mercedes-Benz Downtown Toronto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

AI Statement: This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These Tools do not make final decisions.

All applicant information and results are reviewed by human employees before any selection decisions are made.

📌 Service Receptionist (Toronto)
🏢 Mercedes Benz Group
📍 Toronto