Workplace Safety and Insurance Appeals Tribunal Division: Office of the Vice Chair Registrar Position(s) language: Job term: 1 Permanent, 1 Temporary 10OAD - Office Administration 10 $29.53 - $34.75 Per hour* $29.53-$34.75 *The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is a highly specialized adjudicative tribunal that hears appeals of final decisions of the Workplace Safety and Insurance Board (WSIB). We are looking for a motivated professional for the position of Appeal Services Officer, to work with a team of staff involved in case appeals to process and close cases. Actively processing, monitoring and updating case files by entering new data into a case management system, communicating with parties by telephone, assisting self-represented workers with the appeal process, composing and sending correspondence, reviewing incoming correspondence, requesting missing or required information, and identifying privacy or reporting breaches Maintaining a pool of case files that have been approved "hearing ready" by reviewing correspondence or WSIB claim files, ordering missing portions of files and/or better copies of documents from the WSIB, preparing case records and case materials, ensuring appropriate disclosure of new information to parties and communicating with other departments as needed Closing appeals that have been abandoned or where the WSIAT has no jurisdiction by creating and sending letters to appellants advising them of deadlines, responding to queries from parties, drafting Notices of Intent to Close, and referring the case file to appropriate staff for closing when appropriate You have working knowledge of the Freedom of Information and Protection of Privacy Act and of privacy related issues to recognize information disclosed in error and deal with sensitive or prejudicial material You have general knowledge of relevant legal and medical terminology to assess injury codes and related claims You have advanced oral and written communication in English.

Computer Skills: You have a solid working knowledge of Microsoft Word to create, edit, format, and organize professional documents.



You have knowledge of computerized tracking/database systems in order to input, manipulate, update and search data You have excellent research and analytical skills to verify information, investigate and report on case status You have excellent attention to detail in order to accurately record data Background Check: As a precondition of employment, the WSIAT requires that the final external candidate for this position, prior to commencing employment, is required to undergo both a criminal record and social media search. Accommodation is available under the Ontario Human Rights Code.

All Ontario Public

Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service.

For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing. How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. diversity,



equity and inclusion initiatives ~ Anti-Racism Policy ~1 English Permanent, 505 University Ave, Toronto, Toronto Region ~1 English Temporary, duration up to 12 months, 505 University Ave, Toronto, Toronto Region ~ This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS.

If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test. All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service.

Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). Information collection notice We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

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