Field Service Technician | Nisku, Alberta Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with more than 23,000 employees operating in over 150 countries, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology. If you're someone who enjoys working with tools, solving mechanical issues, and being hands-on in the field, this role was built for you.
As a Field Service Technician, you'll support the startup, commissioning, maintenance, troubleshooting, and repair of wastewater pumping systems and related equipment. Every day brings new technical challenges and opportunities to build your skills while helping customers keep critical water and wastewater infrastructure operating safely and efficiently. This is an ideal prospect for someone looking to grow a long-term career in field service while receiving product-specific training and exposure to some of the industry's most trusted pumping technologies.
Hands-on work with real equipment and real customer challenges Strong mix of mechanical, hydraulic,
and electrical troubleshooting Work both in the shop and at customer locations Paid technical training and career development opportunities Be part of a global company helping solve critical water challenges worldwide Perform startup and commissioning activities on wastewater pump systems. From time to time, you'll work directly with wastewater equipment and systems while supporting customer operations and maintaining a safe work environment. Conduct preventative maintenance on pumps and associated equipment.
Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps. Troubleshoot pump equipment and basic electrical control panels. Read and interpret schematics and wiring diagrams.
Support emergency service calls and customer field support activities. Operate and maintain a service truck equipped with crane and outriggers. Operate forklifts, overhead cranes, and other shop equipment.
Maintain accurate service and repair documentation using Xylem's work order management system. Work directly with customers while delivering exceptional service and support. Your work directly supports municipal, industrial, and wastewater customers who rely on pumping systems every day.
By helping keep critical pump equipment operating reliably, you'll play an important role in protecting infrastructure, supporting communities, and advancing sustainable water solutions throughout Western Canada.
High School
Diploma or equivalent. ~0-2 years of technical experience ~ Solid mechanical aptitude. ~ Ability to troubleshoot equipment and solve technical problems. ~ Ability to operate company service equipment safely. ~ Strong communication and customer service skills. ~ Field service experience. Mechanical maintenance experience. Basic electrical troubleshooting experience.
Experience reading schematics and wiring diagrams.
Experience working with industrial equipment.
Skills That Will Help You Succeed Mechanical troubleshooting Hydraulic equipment testing Electrical troubleshooting Pump maintenance and repair Technical documentation Customer communication Travel Requirements Occasional travel is required. Local. Overnight travel and customer site visits may be necessary depending on operational needs. 4 Weeks Paid Time Off (PTO) for eligible hourly employees ~ Comprehensive Medical, Dental & Vision Benefits from day 1 ~ Career Development & Technical Training ~ Deliver high-quality service to customers.
Build trust with customers through professionalism and technical expertise. At Xylem, you'll work with cutting-edge water technologies, gain valuable field experience, and make an impact on critical infrastructure every day. Join a team committed to innovation, sustainability, and solving the world's most important water challenges.
📌 Service Technician (Mechanical/Electrical) (Nisku)
🏢 Xylem
📍 Nisku