Description

This isn’t just a management job it's your chance to lead and grow a business.

Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

As a Store Manager with our TELUS family, you’ll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You’ll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You’ll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset.

You won’t just manage a store; you’ll help grow a business forward.

What You'll Do

- Deliver Business Results: Take shared accountability for store performance with commitment and determination
- Use data and metrics to identify opportunities and make strategic decisions
- Balance priorities to optimize productivity and support growth
- Unlock each team member’s potential through regular coaching and feedback
- Build clear development plans that help your team grow and succeed
- Create an environment where people thrive and perform at their best
- Build a customer-first culture where your team consistently delivers exceptional experiences
- Grow your store’s impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
- Lead by example and inspire your team to achieve holistic success
- Lead with Clarity & Connection: Communicate with clarity and transparency so your team understands the "+why"




- Build trust-based relationships and foster a positive, collaborative environment
- Proactively recruit top talent and set new team members up for success

What We Offer
- Rewards That Reflect Your Impact: Earning rewarding monthly performance bonuses on top of a market-competitive salary
- Additional sales incentives like cash prizes, phones, accessories and trips
- Comprehensive benefits, including a wellness account starting from day one
- TELUS Pension and Share Purchase Plan with generous company contributions
- Exclusive employee discounts on products, services and local businesses

Qualifications
- • You’re Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
- • Inspiring & Collaborative: Guides and motivates teams through strong communication
- • Positive & Adaptable: Brings energy and embraces change with confidence
- • Data-Driven: Uses metrics to identify opportunities and make informed business decisions
- • Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential
- • Customer-Centric: Places customers at the center of decisions and delivers exceptional retail experiences
- • Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful

Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative

Salary Range: $53,000 to $76,000

Job Type: This is for a current vacancy

Accessibility: TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Note: This description reflects the role and its responsibilities; it does not include administrative or application-process details beyond what is necessary for the job posting.

📌 Store Manager | Tillicum Centre (Montreal)
🏢 Intello Technologies
📍 Montreal