True North Cannabis' sales associate role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis and vape. As a sales associate you are passionate and stays up on industry news. Sales associates are required to stay informed about latest products as well as the legal system's requirements.

Sales associates will provide guidance and educate customers about cannabis and vape products, so all True North's guests will have a safe and enjoyable experience. This dynamic role supports both vape/tobacco and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrity, and a passion for delivering exceptional customer experiences while adhering to provincial regulations and store policies.

Welcome and assist all customers with professionalism and warmth Provide accurate, helpful product knowledge for both vape/tobacco and cannabis offerings Ensure a high level of customer engagement, suggestive selling, and product education Confidently upsell and cross-sell products to achieve personal and store sales goals Work collaboratively with the management and sales team to maximize revenue Handle customer feedback or concerns in a professional, service-oriented manner Store Operations & Compliance Ensure proper age verification (19+) for all customers in accordance with AGCO and Smoke-Free Ontario Act regulations Follow all compliance procedures for cannabis and tobacco product handling, display, and sales Maintain store cleanliness and participate in daily cleaning, restocking, and general upkeep Support with inventory control, including receiving shipments, organizing stock, and rotating product Participate in store events, safety inspections,



and internal audits Keyholder Duties (as assigned) Open and close the store in accordance with security and operational procedures Perform end-of-day cash reconciliation and reporting Lead the sales floor in the absence of a manager and delegate tasks appropriately Ensure adherence to all store policies and safety protocols during your shift Act as a point of contact for staff and customers during keyholder shift 1+ years of retail or customer service experience, preferably in a regulated industry ~ Previous keyholder or leadership experience is an asset ~ Open to feedback and committed to continuous improvement Ability to stand for 8–10 hours per shift on tiled surfaces Comfortable working in a fast-paced, regulated retail setting Be part of a leading company in Ontario's cannabis and vape retail industry Employee discounts, training, and internal advancement opportunities Play a key role in shaping the customer experience and daily operations True North Cannabis Co. and associated companies are proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workplace. ~ Health Benefits ( full time employees, co-pay) Part-time hours range : Full- time hours range : 32 – 44 hours per week Job Types: Full-time, Part-time, Permanent True North Cannabis is proud to be an Equal Opportunity Employer. We are committed to employment equity and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities.

Please notify us as soon as possible should you require any assistance during the recruitment process. We thank all applicants for their interest in working for True North Cannabis.

📌 Store Sales Associate Part-Time (Canada)
🏢 True North Cannabis Co. u0026 Associated Companies
📍 Canada