We are a small, busy companion animal practice looking for an excellent customer service representative at our front desk!

The Customer Service

Representative's primary duty is providing excellent customer service and coordinating communication between doctors, assistants, and clients. Provide top-notch customer service. Answer and triage phone calls from clients. Maintain proper documentation in the electronic medical record.

Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program. Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash, cleaning floors, bathrooms, and exam rooms.

High School

Diploma or G.At least 1 year of customer service job-related experience. Basic math and writing skills.

Employee Assistance Program Customer Service

Representatives must possess excellent critical thinking skills, problem-solving skills, compassion, a positive attitude, excellent communication skills, and the ability to work with a team.

National Veterinary

Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life.

Across NVA,



we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care. Give pets and the people who love them more quality years together Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.

At National Veterinary

Associates, we want to make sure your experience connecting with us is seamless and straightforward. All job opportunities and applications are hosted on our official careers site: careers.nva.com If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

📌 Veterinary Receptionist - Part Time - Overnights (Canada)
🏢 Rutland Animal Hospital
📍 Canada