Lead impactful service delivery as Sparkrock's Director of Professional Services in a fully remote position. Drive innovation in ERP/SaaS implementations for social benefit organizations across Canada.
This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance cooperative efforts with cross-functional groups to meet client needs and exceed expectations.
Key Responsibilities: - Own the P&L; for a $3–5M portfolio - Oversee ERP/SaaS project delivery quality - Lead and motivate a Professional Services team - Act as senior escalation point for key customers - Drive process improvements for delivery efficiency
Requirements: - Bachelor's degree in Business, IT, or related field - 10-15 years in professional services roles - 3-5 years in a leadership position - Proven track record managing $3-5M project portfolios - Strong customer relationship management skills
Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock.#J-18808-Ljbffr

📌 Director Of Professional Services Sparkrock (Winnipeg)
🏢 JYSK Canada
📍 Winnipeg