Amazon Web Services (AWS) is hiring a Senior Engagement Manager for Public Sector Professional Services in Montreal, Quebec. You will lead internal AWS teams, external partners and customer teams to deliver AWS cloud products and services that enable customers to realize their business outcomes. You draw on customer-facing skills and technical acumen to understand customer requirements and help them implement their digital transformation projects.
You collaborate with many stakeholder groups to support requirements gathering and scope definition, proactively implement best practices for customers and help identify and close project gaps with all levels of organizations. Typical engagements include Cloud Strategy and Business Case Development, Cloud Suitability and Migration Assessments, Cloud Architecture Design and Implementation, On-Premise to Cloud Migrations, and Cloud Organizational Alignment.
Key responsibilities
Collaborate with AWS field sales, pre-sales, training and support teams to understand customers' needs, their business and how success is defined.
Plan, organize and manage all phases of the project lifecycle, including project governance plans, schedules, team goals, milestones, budgets and success criteria.
Manage engagement goals and lead teams to achieve customers' business outcomes by managing issues, risks, decisions, dependencies and action items.
Work with stakeholders and AWS sales teams to amend the contractual scope, financials and expected timelines.
Hold internal and external teams accountable, redirect when needed and manage customer expectations throughout engagements.




Lead individuals, teams or multiple groups in analyzing project goals, creating a plan to achieve them and guiding AWS team members, customer stakeholders/SMEs and other third parties.
Actively look for ways to improve process efficiencies and effectiveness.
Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects.
Contribute to practice development through practical solutions, methodologies and knowledge sharing artifacts.
Plan and oversee the preparation and distribution of project communications.
Build relationships with senior leadership (C-level executives, SVP/VP, Directors) and project-level resources such as SMEs.
Foster an inclusive and diverse work setting.
Basic qualifications
7+ years of leading and delivering enterprise-level IT engagements experience.
Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale.
Experience with large scale IT/digital/business transformation or migration programs in a customer facing role.
Experience managing engagements using both Waterfall and Agile/Iterative methodologies.
Ability to obtain Canadian federal security clearance,



or valid Secret or Top Secret clearance.
Quebec location only: fluency in French and English is required due to interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada.
Preferred qualifications
Experience managing technical projects consisting of 8 or more people totaling over a $1,000,000 budget.
Experience leading large enterprise transformations with AWS/cloud services.
Experience presenting to SVP and C-Level.
Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer-facing technology.
Project Management Professional (PMP) or equivalent certification.
This is a customer-facing role. You may be required to travel to customer locations to deliver professional services when needed when travel resumes. Amazon offers a flexible work environment to help balance work and personal life.
7+ years of leading and delivering enterprise-level IT engagements;
experience leading multiple Agile teams;
experience with large-scale IT, digital or business transformation or migration programs in a customer-facing role;
experience managing engagements with Waterfall and Agile/iterative methodologies;
ability to obtain Canadian federal security clearance or hold a valid Secret or Top Secret clearance;
fluency in French and English for the Quebec location. Preferred: PMP or equivalent certification.
#J-18808-Ljbffr

📌 Sr Engagement Manager, Public Sector Professional Services (Winnipeg)
🏢 Amazon
📍 Winnipeg