About the Role

This is not a commodity sales role. At Imprint Plus, what we sell is branding . Our products are worn, seen, and experienced every day by employees and customers at some of the most recognizable brands in North America, including Staples, Ulta Beauty, Marriott Hotels, and MGM Resorts.

As an Account Manager, you will work at the intersection of brand identity, customer experience, and operational execution. Our name badges and identification solutions are not just functional items. They are part of how global brands present themselves, build trust, and create consistency across thousands of locations.

This role combines strategic account management with new business development, focused heavily on distributors, resellers, and promotional products partners. You will operate in a quick-moving, high-volume environment where speed, accuracy, and relationship-building directly impact success. Every conversation is an opportunity to strengthen a brand, solve a real business problem, and grow long-term partnerships.

If you enjoy selling a product that people are proud to wear, working with iconic brands, and being part of a team that moves quickly and thinks creatively, this is an exciting place to build your sales career.

Key Responsibilities

- Prospect and develop new business through channel partners and franchise-based organizations
- Manage and grow an existing portfolio consisting mainly of distributor, reseller, and promotional products accounts
- Respond quickly and professionally to customer inquiries in a high-volume sales environment
- Prepare quotes, follow up, and close opportunities to achieve and exceed sales targets




- Build long-term relationships with key decision-makers at customer organizations
- Work closely with Customer Service in a “divide and conquer” model for quoting and issue resolution
- Collaborate with internal teams to ensure customer expectations are met or exceeded
- Participate in industry trade shows and partner events in Canada and the USA

Required Qualifications

- Diploma or Degree in Business, Marketing, or a related field
- Minimum 4 years of experience in sales account management and business development
- Proven track record of achieving or exceeding sales and revenue targets
- Strong communication skills, both written and verbal
- Ability to engage confidently with senior customer stakeholders
- Strong analytical, problem-solving, and organizational skills
- High level of energy, initiative, and accountability

Nice to Have

- Experience selling through distributors, resellers, or promotional products dealers
- Background in promotional products, manufacturing, or B2B solution-based sales
- Experience working in a high-volume, fast-response sales environment
- Trade show or channel partner event experience

What We’re Looking For (Our Core Values)





We are looking for someone who naturally aligns with how we work and how we serve our customers:

- Service Excellence - You take pride in responsiveness, follow-through, and delivering a great customer experience
- Assure Quality - You care about accuracy, details, and doing things right the first time
- Innovate - You bring ideas, curiosity, and a willingness to improve how things are done
- Accountability - You own your results, your commitments, and your outcomes
- Teamwork - You collaborate across teams and believe the best results come from winning together

Why Join Imprint Plus

- Established brand with global reach and long-term stability for over 43 years. We are part of Avery Products Corporation a div. of CCL Industries a global brand with 100+ business around the world and publicly traded on the Toronto Stock Exchange
- Strong growth opportunities within distributor and promotional channels
- Supportive leadership and cross-functional collaboration
- Exposure to major brands, distributors, and franchise organizations
- A culture that values performance, integrity, and continuous improvement

If you are driven by results, enjoy relationship-based sales, and want to grow your career in a respected, fast-moving organization, we would love to hear from you!

Pay: $65,000.00-$75,000.00 per year

Benefits :

- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Work Location: Hybrid remote in Richmond, BC V6W 1J8

📌 Account Manager (Richmond)
🏢 Imprint Plus
📍 Richmond