Become a key member of Capital BBQ's customer service team in a fast-paced environment. As a Customer Service Specialist, you'll provide insightful product guidance and fulfill customer needs.

With over 35 years of experience, Capital BBQ aims to make customers 'backyard heroes.' This role requires a passion for customer satisfaction and a talent for sales. You'll assist customers in choosing BBQs and related products while processing orders and maintaining accurate information.

Key Responsibilities: • Answer customer inquiries about products and order status • Process orders and maintain accurate customer databases • Collaborate with teams to ensure a seamless purchasing experience • Assist with returns, warranty inquiries, and product concerns • Keep the showroom clean, organized, and welcoming

Requirements: • Minimum 2 years of sales and customer service experience • Robust communication skills, both verbal and written • Retail or customer service background preferred • Proficient in Microsoft Office and Shopify • Passion for BBQ and grilling expertise

Bring your customer service skills and grilling passion to help customers thrive!

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📌 Customer Service Specialist at Capital BBQ (Ottawa)
🏢 Capital BBQ
📍 Ottawa