Job Summary : Reporting to the Director of Operations (Retail), the Installation Manager is responsible for overseeing daily installation operations, supporting and developing crews, and ensuring projects are completed safely, efficiently, and to the highest quality standards.

If you take pride in building strong teams, solving problems in real time, and aren’t afraid to pick up the tools when the team needs support , we want to hear from you.

Why join our growing team: What's in it for you :

- $85,000 Salary :

- Benefits plan after 6-month probation :

- Gas Card :

- Vehicle Allowance :

- Opportunity to lead a growing installation team :

- A culture that values hard work, accountability, and hands-on leadership

Key Responsibilities : Team Leadership :

- Lead, mentor, and develop installation crews across all lines of business

- Foster a team culture built on accountability, safety, and craftsmanship :

- Support crews on-site when needed to ensure projects stay on track

Hands-On Field Support :

- Step in to assist with installations when workloads demand it :

- Troubleshoot job site challenges alongside your crews

- Maintain credibility with the team by staying connected to the work

Operations Management :

- Prepare daily materials and supplies for installers
- Review daily reports and prioritize backlogs and service calls
- Manage rechecks and completed jobs, updating i360 accordingly




- Monitor quality control and implement corrective action when required

Process & Performance :

- Develop and implement operational policies and procedures to improve efficiency
- Identify operational challenges and implement practical solutions
- Oversee operational budgets, control costs, and optimize resource allocation
- Work closely with Operations and Finance on reporting and forecasting
- Collaborate with other location managers and the Customer Care team

Administrative Oversight :

- Ensure receivables are reviewed and collected
- Present insights and recommendations to senior management

Other duties as required.

Skills & Experience :

- 3+ years of leadership or supervisory experience
- Comfortable working in the field and assisting with installations
- Window and Door experience a must
- Experience in construction, installation, or a skilled trade is an asset
- Strong problem-solving and decision-making abilities
- Excellent leadership, communication, and interpersonal skills
- Strong customer service mindset
- Proficiency with computers and ability to learn recent software
- Knowledge of industry regulations, best practices, and health & safety
- Experience with Surecommand is an asset

Working Conditions :

- Full-time position

- Combination of office, warehouse, and field work :

- Travel is Required

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📌 Installation Manager (Hands-on Leadership Role) (London)
🏢 Lifestyle Home Products
📍 London