Elevate member experiences as a Front Desk Associate at Planet Fitness. Join our supportive team in a welcoming environment, ensuring every member feels valued and heard.

As a Front Desk Associate, you will engage with members and guests to provide exceptional service. Your role focuses on maintaining the 'Judgement Free Zone®' by addressing inquiries, assisting with membership functions, and supporting fitness journeys. Strong communication and a positive attitude are vital for success.

Key Responsibilities: • Greet members and assist with their check-in • Promote a supportive fitness setting on the floor • Resolve member concerns and escalate to management • Handle phone inquiries in a friendly manner • Perform membership sign-ups and cancellations

Requirements: • 6-12 months experience in customer service • Must be 18 years or older • Ability to pass a background check • Willing to become CPR/AED Certified • Basic computer proficiency

Bring your exceptional service skills to the energetic team at Planet Fitness, enhancing our members' fitness journeys.

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📌 Customer Service Front Desk Associate (Welland)
🏢 Planet Fitness
📍 Welland