Elevate customer experiences as a Customer Service Administrator with Assured Automotive. Engage with clients, manage rental arrangements, and excel in a supportive environment.

Assured Automotive is seeking a Customer Service Administrator to ensure a stellar customer journey while handling essential administrative tasks. This role demands excellent communication skills and a strong attention to detail. Work closely with the team to meet Key Performance Indicators in a dynamic workplace that fosters growth and learning.

Key Responsibilities: • Ensure consistent execution of the WOW plan • Greet customers warmly in person and via phone • Manage reservations for rental vehicles and towing requests • Update customers and insurance personnel as needed • Monitor and reconcile Repair Orders before closing

Requirements: • High school diploma or equivalent • Minimum of 1 year in a customer service role • Strong knowledge of Google platform and Microsoft Office • Effective verbal and written communication skills • Valid driver’s license required

Embark on a rewarding customer service journey with Assured Automotive, focusing on engagement, accuracy, and operational excellence.

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📌 Customer Service Administrator at Assured Automotive (Kitchener)
🏢 Assured Automotive
📍 Kitchener