Massage Experts in Vaughan is seeking Part-time Clinic Coordinator w/ Outgoing Personality

We are looking for 3 part-time Clinic Coordinators : 1. Monday to Thursday (9am - 5pm)

2. Monday to Thursday (5pm - 930pm)

3. Friday(9am

- 7 pm) and Saturday (9am - 5pm)

Working alongside leaders within the health care industry, you will be taking the brand to the next level with your highly skilled customer service skills, your keen eye for detail in administration and your entrepreneurial spirit providing innovative ideas to increase revenues.

JOB DESCRIPTION : Reporting to the Clinic Owner and Director, this position will be working in a team setting, greeting clients, managing files, answering phones, booking appointments, providing knowledge-based opinions, managing insurance claims, increasing repeat business, working with Registered Massage Therapists, as well as being the right-hand in all things governing the smooth operations of the clinic. Our Clinic Coordinators must be extremely well-organized and quick thinking. It is extremely important that the Clinic Coordinator is highly computer literate. They must be able to multitask and toggle between various computer programs and clinic tasks seamlessly and fast. They must always have a welcoming smile on their face, and in their voice.

RESPONSIBILITIES :

- Always provide in-depth knowledge of the benefits of Club MEx membership (training provided)
- Build clinic loyalty by exceeding service expectations and relationship building
- Providing excellent assistance to both staff and clients




- Providing a hospitable experience to all clients
- Manage appointment bookings
- Submit and process insurance claims
- Ensure the clinic is clean and laundry done at all times
- Data input and filing
- Answer telephone and provide clinic information to callers
- Daily financial reconciliation
- General administrative and clerical support
- Other duties as assigned by Clinic Owner and Director

CANDIDATE QUALIFICATIONS :

- Excellent communication skills
- Professional and mature
- Easily approachable
- Self-starter
- Motivated by client engagement
- Takes pride in their work
- Superior customer service mentality
- Exudes a team spirit

JOB REQUIREMENTS :

- Communication fluently written and spoken in English
- Any other language will be considered an asset
- Insurance processing experience is an asset
- Previous experience working in a professional office environment
- Experience in customer service or sales, over the phone or face to face
- Comfortable with basic computer widows-based programs
- Ease of using Microsoft Office products
- High degree of accuracy in clerical data entry functions
- Clean criminal record

COMPENSATION AND BENEFITS : Job Types : Full-time, Part-time, Fixed term contract Part-time hours: 18-40 per week

Salary : $15.00 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Vaughan, ON L4k0b1: reliably commute or plan to relocate before starting work (required)

📌 Clinic Coordinator/ Front Desk (Vaughan)
🏢 Massage Experts Vaughan
📍 Vaughan