Responsibilities :

- Manage day-to-day operations of the cafe
- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring the proper clock in/out of employees.
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all café areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Resolving customer complaints regarding food quality and customer service.




- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.

Requirements and skills :

- Proven management experience as a Café/Restaurant Manager or Barista.
- Hands-on experience with professional coffee machines
- Good math skills.
- Hard working.
- Availability to work within opening hours (including weekends and holidays).
- Excellent communication skills with the ability to manage and motivate a team.
- Customer service attitude.
- High school diploma or CEGEP.
- Bachelor's degree or certification in business administration or business management is advantageous.
- Sound knowledge of food health and safety regulations.
- Solid business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.

Benefits and salary are to be discussed.

Job Type : Part-time

Pay: $16.10-$20.00 per hour

Benefits :

- Discounted or free food

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Assistant Manager (Montreal)
🏢 Hinnawi Bros Bagel E Cafe
📍 Montreal